Accounts Receivable Clerk

Accounts Receivable Clerk- Full Time

Hamilton, Ontario

Salary:  $47,532 -$58,548

Position Description:  Indwell Housing Services is seeking a motivated and detail-oriented Accounts Receivable Clerk to add to our growing finance team. The ideal candidate will have a strong understanding of accounting principles, excellent communication skills, and a dedication to accuracy and timeliness in financial transactions. 

What matters to you? Being in a work culture that operates out of their core values of DIGNITY, LOVE and HOPE- embracing diversity, promoting equality and inclusion. A place that sees you as a LEADER contributing your individuality to champion the vision of creating communities that TRANSFORM lives.     

About Indwell

Indwell is a Christian charity creating affordable housing communities that support people seeking health, wellness, and belonging. Our faith-rooted mission and values-driven culture guide us as we serve people experiencing marginalization through housing and health supports.  For over 50 years, Indwell has been providing supportive housing that transforms lives. Every door we open together becomes a solution to homelessness.  Indwell is a growing health services provider and a leader in integrating community mental health and addiction services into housing. As the fastest growing developer of new supportive affordable housing in Ontario, we currently support over 1,450 tenants in regions across Southern and Southwestern Ontario, with over 500 units in construction and pre-construction.  To learn more, go to:  https://indwell.ca/about-us 

Indwell’s Family of Companies   

Indwell is part of a family of non-profits that share a common vision, of HOPE and HOMES for ALL, and values of Dignity, Love and Hope.  Indwell is the original organization and it birthed Flourish (a social purpose, affordable housing, development consultant) in 2021.  The Indwell Family has recently expanded to include Gather Housing Communities (creating affordable housing communities) and Indwell Housing Services (provides administrative and functional services and support to the Indwell Family of Companies).  The Indwell Family of Companies is led by the CEO and governed by a board of directors that is mirrored for all four companies.

Hours of Work/Location:  Full-time 40 hours per week, Monday- Friday. 9am-5pm. Based at Hamilton Main Office: 1430 Main St. East.     

WHAT YOU WILL BE DOING:    

• Billing: generate and send out invoices to municipalities that subsidize rent
• Processing tenant move outs and move ins
• Program Communication: Provide support to programs and answer their accounting inquiries.
• Prepare notices of rent increase for tenants and municipalities.
• Posting and reconciling rent receipts
• Collections: Prepare monthly reporting for programs and assist them in monitoring their overdue accounts receivable
• Account Reconciliation: Reconcile accounts receivable ledger to ensure accuracy and completeness, investigating and resolving discrepancies as needed
• Reporting: Assist in preparing accounts receivable aging reports and other financial reports as required by management
• Recordkeeping: Maintain organized and up-to-date records of tenant accounts, billing statements, and payment history
• Compliance: Ensure compliance with company policies, lease agreements, and regulatory requirements related to accounts receivable processes
• Support: Provide support to the finance team as needed, including assisting with month-end close processes and participating in audits

WHAT YOU WILL BE BRING:    

• A commitment to upholding and modeling Indwell’s mission statement, values, and other operating standards and policies, reflecting them in all interactions and decisions
• Education: Bachelor's degree or diploma in bookkeeping or accounting, or related field.
• Experience: Minimum of 3 years of experience in bookkeeping or accounting roles.
• Technical Skills: Proficiency in Microsoft Office applications, particularly Excel, is essential. Experience with accounting software such as Yardi is a plus.
• Attention to Detail: Strong attention to detail and accuracy in data entry and recordkeeping.
• Communication: Excellent verbal and written communication skills, with the ability to interact professionally with tenants and internal stakeholders.
• Organizational Skills: Demonstrated ability to prioritize tasks, manage multiple deadlines, and work efficiently in a dynamic environment.
• Problem-Solving: Ability to identify issues, analyze information, and propose solutions to resolve discrepancies or problems.
• Ethical Conduct: Commitment to maintaining confidentiality and adhering to ethical standards in handling financial information.

We want you to thrive:     

• Vacation: 3 weeks (15 days) paid with 8 HEAL days (sick and personal appointments) per year
• Extensive Benefits paid: Extended health (100% medication coverage- some exceptions may apply), dental and vision care.  Life Insurance and long-term disability
• Employee Assistance Program- primary care and professional consulting services

• Group RRSP: Indwells contributes 5% of salary
• Onboarding Process: We provide an extensive onboarding process that includes virtual training, in person training and shadowing other staff

• Professional and Personal Development: We provide an Annual Spring Leadership Conference to grow professionally and a Fall Spiritual Nature Retreat to rest and recharge with co-workers. Trainings including topics related to the StrengthsFinder assessment, Indigenous Cultural Safety, 2SLGBTQIA+ Awareness
• Social Events:  Indwell’s Hope and Homes Banquet yearly to celebrate the important work we do + team gatherings

We’re seeking to create a diverse work culture with qualified individuals who share our commitment to equity and inclusion, who will contribute to the diversification of ideas and perspectives.  Our employment, supports and services are open to people from every creed, race, ethnicity, sex, ability, sexual orientation, and gender identity.  And we especially invite applications from Black, Indigenous peoples, members of racialized communities and intersectionalities. Indwell’s leadership are motivated by the example of Jesus Christ as reflected in Indwell’s statement of faith.  

Inspired to JOIN OUR TEAM, we invite you…  

To APPLY: Please forward your cover letter and resume to our website: www.indwell.ca/careers.  We thank all for your interest; however, only those applicants that are being considered will be notified.     

Indwell uses AI-assisted tools in the hiring process with human oversight where final employment decisions are made by people. We are committed to using these technologies in a manner that is fair and transparent.    

Personal information submitted will be used only for employment opportunities within Indwell in accordance with the Freedom of Information and Privacy Act.        

Accommodation will be provided to applicants who make their needs known in advance for the duration of the hiring process as required under Indwell’s Employment policy.