Security Guard - Tactical (Full-Time)

Position Summary

The Casual Tactical Security Officer provides a visible, professional security presence to protect people, property, and assets. The role focuses on proactive patrols, incident response, and conflict de-escalation to maintain a safe and secure environment in high-traffic or high-risk settings.

Key Responsibilities:

• Maintain compliance with and enforce property standards, rules, and regulations in a reasonable manner

• Ability to utilize tact and diplomacy when on duty

• Respond to medical emergencies and provide First Aid, CPR, or AED support until medical professionals arrive

• Ability to maintain and enforce access control procedures

• Solid understanding of emergency and standard operating procedures

• Deal with trespassers and unauthorized persons found on the property, in a fair and safe manner

• Maintain a detailed memo book and prepare incident reports on all matters

• Able to conduct periodic patrols of property either by foot

• Investigate incidents and occurrences

• Draft detailed incident and occurrence reports

• Maintain the peace, safety, and security of all patrons, and clients on the property

• Monitor CCTV surveillance systems

• De-escalate emergency/crisis situations

• Assist emergency and law enforcement personnel

• Access control, line management, customer service
• Assist with daily operations as needed/required or directed

Required Qualification

• Valid Alberta Security Licence
• Valid First Aid/CPR certification
• CTSS (Level 2) or PPCT certification
• AVERT (or MOAB/NVCI equivalent) certification
• Minimum 1 year of security experience
• Tactical training required
• Strong verbal and written communication skills (English)
• Ability to stand, walk, and patrol for extended periods (8–12 hours)
• Ability to remain calm and make sound decisions in high-stress situations
• Professional demeanor with strong attention to detail and situational awareness
• Ability to work in fast-paced, high-traffic environments
• Strong interpersonal skills and ability to work effectively in a team

Preferred Qualification

• Experience in tactical or high-profile security environments
• Experience in retail security or loss prevention
• Additional de-escalation or crisis intervention training
• Experience with CCTV systems and incident reporting
• Demonstrated ability to work in dynamic, high-pressure settings

#GTHP