Finance Operations Specialist

About Contour

Contour Software has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.
 

As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries. With a broad-based and ever-growing portfolio of market-leading, vertical-market enterprise solutions covering more than 100 industry domains in predominantly mature markets, CSI's recipe creates the perfect environment for professionals to build fulfilling, long-term careers.
 

What started as an R&D & Accounting back-office, has progressed into a full-service Global Centre serving all functions and departments, at the divisional as well as operating group/corporate level. Today Contour employees, located in Karachi, Lahore & Islamabad, are serving CSI divisions located in time zones spanning the globe, from Sydney to Vancouver. With the global growth of Constellation as the wind in our sails, we are only just getting started!

The Division

At Lean Industries, we specialize exclusively in consumer-originated dispute transactions. With deep expertise in both card and non-card payments, we’re dedicated to helping financial institutions navigate disputes with clarity, speed, and confidence.

Position Overview

We are seeking a proactive, detail-oriented, and self-driven Finance Operations Specialist to take full ownership of General & Administrative (G&A) finance management. In this role, you will lead operational workflows around billable hours, Statement of Work (SOW) tracking and management, invoice processing, and all associated administrative follow-through. Beyond managing day-to-day operations, you will serve as a key connector between Finance and the broader business. We are looking for someone with strong presence, executive confidence, and independent problem-solving skills who can drive cross-functional accountability, push for timely inputs, and ensure financial processes run smoothly without requiring day-to-day supervision.

Key Responsibilities

SOW & Contract Tracking Management

• Maintain and oversee the complete lifecycle of Statements of Work (SOWs), Master Service Agreements (MSAs), and vendor contracts.

• Monitor SOW caps, burn rates, expiration dates, and key operational milestones to ensure work remains strictly within scope and budget.

• Coordinate across internal stakeholders and external partners/vendors to ensure SOW terms align with actual financial commitments.

Time Tracking & Billable Hours Oversight

• Track and reconcile billable hours, time tracking logs, and consultant/vendor submissions against contracted budgets and deliverables.

• Identify discrepancies, unbilled hours, or budget overages early and proactively resolve them with team leads or vendors.

• Establish clear operational cadences and standard routines for time submission and approval across departments.

Invoice Management & Administrative Follow-Through

• Oversee end-to-end invoice processing for G&A categories, ensuring line items map accurately to approved SOWs and verified time logs.

• Route invoices for proper authorization, code expenses accurately, and partner with Accounts Payable for timely disbursement.

• Maintain rigorous documentation, audit trails, and organized record-keeping for all G&A financial operational workflows.

Cross-Functional Accountability & Stakeholder Management 

• Build strong, collaborative working relationships with internal teams, department leaders, and external vendors/contractors. 

• Actively push for timely inputs, timesheets, SOW sign-offs, and approvals—holding stakeholders accountable to tight operational deadlines. 

• Serve as the main point of contact for G&A finance operations, providing clear updates and escalating risks to leadership when needed. 

Qualifications & Requirements 

• Experience: 3–5+ years of experience in finance operations, project operations, or corporate finance administration. 

• Core Competencies: Proven track record managing SOWs, billable hours/timesheets, and invoice coding/reconciliation workflows. 

• Ownership & Autonomy: Strong ability to work independently, prioritize competing tasks, and take full end-to-end ownership without requiring day-to-day direction. 

• Stakeholder Presence: Excellent communication and interpersonal skills, with the assertiveness and confidence to drive accountability across cross-functional teams and senior leaders. 

• Detail Orientation & Organization: High level of precision in tracking operational metrics, maintaining financial records, and enforcing process compliance. 

• Technical Proficiency: Hands-on experience with ERP/Finance systems (e.g., Workday, NetSuite, QuickBooks), procurement tools, and advanced Excel / Google Sheets. 
  
  Work Shift
  2PM - 11 AM OR
  3PM - 12 AM Pakistan Time.  

Exciting Benefits we offer:

• Market-leading Salary
• Medical Coverage – Self & Dependents
• Parents Medical Coverage
• Provident Fund
• Employee Performance-based bonuses
• Home Internet Subsidy
• Conveyance Allowance
• Profit Sharing Plan [Tenured Employees Only]
• Life Benefit
• Child Care Facility
• Company Provided Lunch/Dinner
• Professional Development Budget
• Recreational area for in-house games
• Sporadic On-shore training opportunities
• Friendly work environment
• Leave Encashment

Disclaimer: At Contour, we attribute our success to the unique contributions of our diverse staff. We’re committed to fostering a culture of respect that thrives on the varied perspectives and experiences of all individuals we recruit, employ, promote, and compensate. Since day one, we’ve adhered to a policy that champions a work environment honoring the worth and dignity of each person while being free from all forms of employment discrimination.

In our continuous effort to promote inclusivity, we extend our commitment to individuals with special needs by providing reasonable accommodations. We actively encourage qualified individuals with special needs to apply for the various openings within our company. Should you require assistance in completing the application process or have any inquiries regarding special facilities, please do not hesitate to contact our HR team. Your unique talents and abilities are welcomed and valued here.