Visual Merchandiser

Our client, a multinational retail store chain, is seeking a capable Visual Merchandiser to manage and execute visual merchandising standards across all their stores in Zambia, ensuring attractive product presentation, strong brand consistency, and sales-driven store layouts.

Key Responsibilities

• Implement and maintain visual merchandising standards across all stores
• Execute window displays, mannequins, wall bays, and focal points
• Ensure store layouts support customer flow and maximise sales
• Conduct regular store visits and VM audits
• Support promotions, seasonal themes, and clearance activities
• Train store teams on basic VM principles and daily upkeep
• Coordinate with Operations and Marketing teams
• Share VM reports with photographs and action plans
• Design and implement eye-catching visual store displays that align with brand standards and marketing strategies, in coordination with central visual merchandiser teams.
• Collaborate with the marketing and sales teams to create promotional displays for special events and product launches.
• Analyse sales data and customer feedback to evaluate display effectiveness and make improvements.
• Maintain product presentation standards and ensure that merchandise is consistently well-stocked and presented.
• Monitor industry trends and competitor visual merchandising strategies.
• Train and instruct store staff on new visual merchandising techniques and strategies.
• Prepare planograms for new stock, events and seasons
• Travel to different store locations to implement merchandising concepts and assess display success.

Requirements

• Diploma or Degree in Fashion, Design, VM, or Retail Management preferred
• 3–6 years of experience in visual merchandising (retail / fashion preferred)
• Experience handling multiple stores is an advantage
• Strong knowledge of visual merchandising principles
• Creative eye with strong attention to detail
• Sales-oriented and commercially aware
• Strong communication and training skills
• Willingness to travel across Zambia to retail stores
• Ability to work in a fast-paced retail environment
• Valid Drivers licence

How to Apply

Interested candidates should submit their application before 30th October 2026. Only shortlisted candidates will be contacted.

TopFloor Limited is an equal opportunity employer and does not charge candidates for job placement.