Head of IT PMO - TPL Insurance

Position Title: Head IT Project Management Office (PMO) - TPL Insurance

Location: Karachi

Grade: VP

Last date to apply: 18th September, 2026

What is Head of IT PMO ?

Head of IT PMO will act as business POC to capture demand, coordinate with IT sub-department (software development, Infrastructure, Cloud Computing, Operations, QA etc.) team and manage the digitization of business processes, implementation of Insurtech ecosystem, and timely delivery of major business impacting projects

What does Head of IT PMO do ?

• Identifies, assess and promotes leverage of existing and new technologies for increased productivity or new capability building.
• Actively participates in relevant business initiatives and process changes implementation.
• Ensure compliance of IT Control (Policies & Procedures)
• Manage cross-functional business partner relationships on project teams to deliver value-adding solutions to the business.
• Manage the demand shaping into specific projects including prioritization with stakeholders and identification of resources.
• Manage end-to-end delivery of the projects covered by the IT and Digital Roadmap plan and stakeholder management
• Provide timely business updates on overall projects using project management dashboard
• Capture the critical capability gaps of area(s) of ownership and works with the appropriate teams to design solutions to fill those gaps.
• Own the solution agenda end-to-end from initiation to execution covering relevant business processes including global solutions
• Seek continuous improvement on system and process based on incident/problem found.
• Manage implementation of project management practices and framework.
• Deliver the quality project meeting scope of work identified, finished on time and within budget.
• Ensure timely SAP support and delivery of changes and services to meet business priorities, with minimal business disruption.
• Ensure sustainability of super user community.
• Ensure compliance with IT control standard.

Requirements

What are we looking for and what does it require to be Head of IT PMO ?

• Bachelor’s or Master’s degree in Computer Sciences, Project Management, or relevant field
• At least 10 years of experience in a similar role within the financial services sector
• Certification in Project Management – PMP/Prince2 Practitioner (mandatory), Agile (highly desirable)
• Experience in advanced deployment planning and execution
• Knowledge of latest IT trends
• Knowledge of IT risk management and controls
• Knowledge and experience of project costing / project financial management and digital transformations
• Strong interpersonal, business analysis, and analytical skills, with the ability to effectively understand and address business requirements.
• Strong project costing and financial management skills, with the ability to manage project budgets effectively.

Benefits

Why Join TPL Insurance ?

TPL Insurance is an AA-rated insurer and one of Pakistan’s leading InsurTech companies, combining digital innovation with a strong retail, dealership, B2B and B2B2C network to make insurance simpler and more accessible. With a diverse portfolio spanning Motor, Health, Property, Travel, Marine and other general insurance solutions, TPL Insurance continues to challenge traditional insurance through customer-centric products, technology and strategic partnerships. Our inclusion in Jazz World gives our teams the opportunity to build innovative insurance solutions that reach millions of customers at scale. At TPL Insurance, we foster an agile, collaborative and growth-oriented culture where people are encouraged to take ownership, bring new ideas to the table and create meaningful impact.