Specialist/Expert Fix Network NOC (Proactive Pipeline)

Grade: L1/L2

Location: Lahore

Company: JazzWorld

Please note: This is a proactive pipeline. We are maintaining an active talent pool for future job openings.

Keep Pakistan’s network connected, 24/7

At JazzWorld, reliable connectivity depends on a network that is monitored, secured and supported around the clock.

As Specialist/Expert Fix Network NOC, you will play a key role in the 24/7 monitoring, configuration, troubleshooting and L2 support of Transport and IP networks across Microwave, Optical and IP environments, supporting nationwide operations and FIX customers.

This is a hands-on role for someone who enjoys solving complex network issues, working with multiple technologies and keeping critical services running smoothly.

What you’ll own

• Monitor and support Transport and IP networks across Microwave, Optical, IP and FIX customer environments on a 24/7 shift basis.
• Configure, test and troubleshoot Juniper, Huawei and Cisco network equipment, including SRX, ASA and Fortinet environments.
• Provide L2 network support to nationwide field and operational teams, ensuring timely resolution of network issues.
• Analyze network faults, hardware and software issues, and drive incidents through to resolution and closure.
• Conduct proactive analysis of recurring outages, identify root causes and work with relevant teams to prevent repeat incidents.
• Support nationwide network rollouts, new deployments and operational activities.
• Perform network performance and security checks and support required hardware, software and security upgrades.
• Identify network risks and faults proactively, ensuring appropriate follow-up and timely closure.

What success looks like

• Network incidents are identified, troubleshot and resolved within agreed timelines.
• Recurring outages are reduced through effective root-cause analysis and preventive action.
• Nationwide field teams receive responsive and effective L2 support.
• Network rollouts, upgrades and operational activities are delivered smoothly.
• Network performance, security and service continuity remain consistently strong.

Jazz is an equal opportunity employer. We celebrate, support, and thrive on diversity and are committed to creating an inclusive environment for all employees.

Requirements

You may be a strong fit if you:

• Bring 4–6 years of experience in IP, Transport, NOC or network operations.
• Hold a BS degree in Electrical, Telecommunications, Electronics Engineering or a related discipline.
• Have hands-on experience with Juniper, Huawei and Cisco networking technologies.
• Bring strong troubleshooting, analytical and root-cause analysis skills.
• Hold JNCIP, CCNP, HCNP or equivalent certifications (preferred).
• Have strong communication and teamwork skills, with a proactive and ownership-driven approach.

Benefits

Why JazzWorld

JazzWorld is building Pakistan’s next-generation digital services platform.

Here, you will build products and solutions that solve real problems at national scale. The reach of JazzWorld, combined with shared capabilities across connectivity, transactions and identity, gives builders the power to take an idea from zero to tens of millions.

You will not simply communicate what already exists. You will help shape the conversation around what comes next—turning technology, ideas and business priorities into stories that matter.

Build. Create. Influence. Repeat.

As a certified Top Employer, JazzWorld is committed to global workplace standards and an inclusive environment where diverse talent can thrive and perform at their best.