IT Support Technician

Ready to play ?

We are the champs in crafting and slinging sporting goods, apparel, and equipment. Whether you're smashing goals or conquering the great outdoors, Decathlon's got your back – because winning is our favorite sport! 🏆🌟

What is our culture like ? 

• Where decisions spark High-fives : 

Decathlon rocks a lively, sporty vibe where mistakes can turn into global victories.  We tackle responsibilities with the same energy – turning challenges into triumphs! 💪

Our game plan? Preserving the world together! 🌍🚀🏅

• Your career touchdowns : 

At Decathlon, we're not just talking about career growth – it's a wild ride! 🚀 Lace up those career sneakers for limitless possibilities, whether scoring locally or making international moves. Your journey with us? An epic adventure! 🌍🏀🎉

• Live for sports ? Now do it for a living : 

At Decathlon, dive into sports madness with events, competitions, and a winning culture. Enjoy exclusive employee discounts for top-notch gear – where games and victories turn into epic celebrations! 🏆🎉🏅

Your role as IT Support Technician

Decathlon Singapore is currently seeking an experienced and dedicated IT Support Technician to join our team. As an IT Support Technician, you will play a crucial role in setting up and maintaining our systems and networks in our retail locations and back office setup.

Responsibilities:

• Provide technical support (onsite and offsite) for our retail locations and back office
• Set up new IT devices and ensure their proper functioning
• Maintain and upgrade existing systems and networks
• Handle back-end processes for opening new stores
• Manage inventory of IT devices
• Coordinate and communicate with vendors
• Evaluate and test hardware and software
• Document IT processes
• Be willing to travel to different locations for job tasks
• Perform other ad-hoc IT tasks as required

Working Hours:

• Shift work Monday - Friday
• Standby on weekends 9am - 10pm daily (Rotation)

Requirements

• Previous experience in a similar role
• Excellent technical knowledge of IT systems, networks, and devices
• Strong problem-solving skills and ability to troubleshoot technical issues
• Ability to work independently and as part of a team
• Excellent communication skills, both verbal and written
• Customer service oriented with a professional attitude
• Minimum Diploma in Information Technology or a related field

Benefits

• 💰 A remuneration That Grows With You:
• Monthly bonuses, up to a whopping 10% of your base salary.
• Dive into the opportunity to become a Shareholder and share in the success of our global family.
• At the end of the year, reap the rewards of profit sharing based on the performances across the country.

• 🚀 Climb the Career Ladder:
• Elevate your skills with the power of our internal Decathlon Academy – upskill and re-skill your way to greatness.
• Chart your course with internal career progression opportunities in both retail and our incredible support team.

• 💸 Flexibility That Fits Your Lifestyle:
• Enjoy a flexible spending allowance annually for Sports & Health related expenses, including dental, vision and wellness activities;

• 🛍️ Be the Ultimate Decathlon Insider:
• Revel in a fantastic 20% staff discount on ALL Decathlon products – yes, including bikes, kayaks, tents, and everything else you need for your favorite sports! 🚴⛺🛶

• ❤️ Because We Care About You:
• We've got your well-being covered with comprehensive medical and insurance coverage.
• Flash that winning smile with dental benefits.
• Keep your health in check with a health screening allowance.
• For our female champions, enjoy maternity benefits designed just for you.
• And when life throws curveballs, lean on our counseling sessions for support.

• 🏋️‍♀️ Sports, Community, and Bonding:
• Kick off those shoes and join in the sports fun after work or during store meetings.
• Immerse yourself in a vibrant community of like-minded, sporty individuals just like you!

At Decathlon, we're not just a workplace – we're a lifestyle, and we want you to experience the very best. Join us and let's conquer the world of sports together! 🌟🏆🎉

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