Care Partner - Home and Community Services

• Location – Office based at Hunters Hill and visiting clients throughout the Northern Sydney area
• Permanent Full-Time role (Monday to Friday)
• $48.00 per hour + superannuation + Km reimbursement ( $1.11 per km) 
• Up to $18,550 tax free with salary packaging

Catholic Healthcare now employs over 6,000 people, with over 30 years of service. Our Mission is to promote the dignity, life and spirituality of older people through connected and inclusive communities

In the challenging and rewarding role of Care Partner, you will be providing relationship-centred care management that delivers exceptional client outcomes, strengthens wellbeing, and supports clients to thrive and live safely at home.

Day to day this role looks like:

• Achieving billable hours and service delivering expectations through effective care planning, funding utilisation, billing accuracy, and proactive management of client portfolio
• Undertaking person-centred care planning in accordance with Catholic Healthcare’s model of care
• Educating clients and their families on program guidelines, inclusions and exclusions and possible financial contributions 
• Communicating and coordinating with members of the clinical, allied health and operational teams to identify client care needs, plan interventions, and review outcomes of care 
• Using screening, assessment and risk dashboards to identify high risk clients and prioritize timely reviews  
• Initiating case conferencing to support hospital, rehab or respite discharge planning for wellbeing interventions, service adjustments and timely referrals
• Communicating and coordinating with members of the clinical, allied health and operational teams to identify client care needs, plan interventions, and review outcomes of care 
• Promoting Catholic Healthcare Value proposition and service offerings while enabling clients to live at home independently with choice, control and connecting them to services that are safe, personal and effective
• Ensuring accurate billing, timely documentation and alignment of services with client goals and funding availability
• Understanding and adhering to the Aged Care Standards in all interactions, practices and documentation

To be successful in this role you’ll need:

• • Demonstrated experience in case management within aged care, community care or other government-funded health or community service settings.
  • Strong understanding of Support at Home, CHSP and government funding models, including budget management, funding utilisation and compliance requirements.
  • Proven ability to manage client funding, service allocation, billing accuracy and care plan reviews.
  • Experience conducting assessments, developing care plans, setting goals and reviewing client outcomes.
  • Sound knowledge of aged care legislation and the Aged Care Quality Standards.
  • Strong understanding of the ageing process and age-related health conditions.
  • Excellent communication, stakeholder engagement and problem-solving skills.
  • Ability to work independently and collaboratively within a multidisciplinary team.
  • Strong digital literacy, including experience with client management systems, Microsoft Outlook and Excel.
  • Qualifications in Nursing, Allied Health, Social Work, Community Services or a related discipline - desirable but not essential 
  • Experience working within Support at Home, CHSP or other government-funded aged care programs - desirable 
  • Knowledge of My Aged Care processes, assessment pathways and aged care reforms.
  • Experience managing care management budgets and delivering services within funding constraints.
  • Demonstrated ability to achieve client outcomes while meeting service delivery, compliance and billable hour targets

What we can offer you:

• Competitive hourly pay rate + Km reimbursement ($1.11 per Km) 
• Not-for-profit tax benefits so you pay less tax
• Fitness Passport discounted gym benefits
• Discounted Private Health Insurance
• Paid Parental leave 
• Long Service leave after 5 years
• A values-based organisation that welcomes applicants from all faiths and background

We know you have many choices of employer - choose Catholic Healthcare where you can make a positive impact and be well rewarded.

Apply online now!