External Manufacturing & Logistics Manager (Tolling)

Description

Toll Manufacturing Manager

About the Role

Mainstream Pine Products (MPP) is seeking a Toll Manufacturing Manager to own our tolling and third-party manufacturing relationships. 

Mainstream Pine Products is a growing pine chemicals company that fractionates crude tall oil (CTO) into tall oil fatty acid (TOFA), distilled tall oil, rosin, and related products for customers worldwide.

In this full-time role, you will manage our toll manufacturing partners from contract negotiation through production, yield and loss reconciliation, and product movement. You will also oversee the storage terminals and bulk chemical logistics that support our tolling network, including rail, tank truck, and export shipments.

This position reports to the VP, Operations, and works closely with Operations, Technical, Commercial, and Finance. It is an excellent fit for someone who has managed tolling agreements or contract manufacturers in the chemical or process industries and wants real ownership in a company where their work is visible.

Travel required: 20%

What You Will Do

Tolling and Third-Party Manufacturing

• Manage all toll manufacturing partners, including day-to-day relationships, production performance, and issue resolution.
• Negotiate, administer, renew, and amend tolling agreements, working with legal counsel on complex terms.
• Administer toll fees, yield and loss provisions, quality specifications, inventory ownership, and liability terms.
• Schedule toll production with Operations and Commercial to match customer demand and available capacity.
• Lead regular performance reviews with each toller on volume, yield, quality, schedule, and cost.
• Reconcile toll volumes, yields, inventory, and invoices monthly with Accounting, and maintain tolling reports for Finance and FP&A.
• Compare tolling costs across partners and evaluate new toll manufacturers for capability and capacity.
• Coordinate quality, safety, environmental, and regulatory requirements at toll sites.

Storage and Terminal Agreements

• Negotiate and manage storage and terminal contracts, including rates, capacity, and service terms.
• Monitor terminal performance, throughput, and inventory accuracy, and reconcile terminal invoices.
• Coordinate product movements and capacity planning with terminals to support customer commitments.

Bulk Chemical Logistics

• Manage inbound feedstock and outbound finished product movements for toll sites by rail, tank truck, and ISO tank.
• Oversee railcar availability, scheduling, and demurrage control for tolling operations.
• Support domestic bulk tank truck freight, including carrier selection, rate negotiation, and on-time performance.
• Support export shipments, including booking, ISO tank and container coordination, and freight forwarder management.
• Manage freight costs, carrier performance, claims, and shipping documentation.

Sourcing and Vendor Management

• Source and manage carriers, terminals, freight forwarders, and handling vendors that support tolling and logistics.
• Support bids, rate reviews, and contract renewals with Procurement and Finance.

Requirements

What You Bring

Required

• Bachelor's degree in Business, Supply Chain Management, Operations, Engineering, or a related field.
• 5+ years of experience managing toll manufacturing, tolling, or contract manufacturing relationships, preferably in chemicals or process industries.
• Demonstrated experience negotiating and administering commercial agreements, such as tolling, storage, terminal, or transportation contracts.
• Experience with bulk chemical logistics, including rail, tank truck, and export shipping, and related hazardous materials requirements.
• Strong analytical skills, including yield, cost, and inventory reconciliation.
• Excellent communication skills and the ability to work across departments and with external partners.
• High level of professionalism, ownership, and judgment.

Preferred

• Experience in specialty chemicals, oleochemicals, pine chemicals, or other process manufacturing.
• Familiarity with ERP and contract management systems (SAP; Microsoft Dynamics 365 Business Central a plus) and Power BI.
• Export shipping and freight forwarder experience.
• Professional certifications such as CPSM or CSCP, or an advanced degree.