Studio Retoucher

The Role: (5 Days In Studio) 

The New Look studio is a dynamic and fast paced department focused on producing high quality imagery and content for the New Look Brand.  It will produce e-commerce imagery for over 30,000 products a year.  Reporting into the Studio Retouching Manager, as the Studio Retoucher you will be responsible for retouching all e-commerce assets for the New Look website.

This role is for someone who thrives in a fast-paced environment and has a proven ability to deliver flawless, high-resolution image retouching — including cleanup, enhancement, product colour matching — while leveraging emerging AI technologies to improve workflow efficiency and creativity.

Please note this role is fully based in the studio 5 days a week due to the nature of the role

WHATS IN IT FOR YOU:

• 40% staff discount plus friends & family discounts throughout the year
• Access to our reward platform for external discount and offers
• Private pension scheme
• Virtual GP access for you and your children – it allows you to speak to a doctor at a time and date that suits you
• All employees are covered by our life assurance policy from day one
• Unlock extra leave with our buy more holiday scheme.
• Celebrate YOU! Enjoy an extra paid day off on your birthday each year
• Enhanced maternity, paternity and adoption leave, and shared parental leave (eligible after 2 years’ service).
• Spread the cost of your commute with interest-free season ticket loans
• Do your bit for the environment and save money with our Cycle2Work scheme
• We're proud to partner with the Retail Trust and Fashion & Textile Children's Trust

What you’ll be doing:

• High-Volume Retouching: Deliver consistent, high-quality retouching aligned with New Look guidelines, ensuring accurate colour matching and true-to-life product representation, including complex edits such as composites and lingerie.
• AI Workflow Integration: Leverage AI-driven tools to automate repetitive or time-intensive tasks, enhancing efficiency and reducing turnaround times.
• Technical Development: Continuously develop and expand technical capabilities within Adobe Photoshop and related software to support and enhance daily production workflows.
• Workflow Automation Support: Support the Retouch Manager in developing and optimising workflows through the creation and enhancement of Photoshop Actions, AI-driven processes, and Java scripting solutions.
• AI Innovation Awareness: Stay up to date with the latest AI innovations and tools, sharing knowledge and exploring opportunities to further enhance retouching quality and workflow efficiency.
• Performance & Targets: Consistently meet or exceed daily production targets and SLA expectations while upholding quality standards.
• Communication & Collaboration: Maintain clear communication with the Retouching Manager, proactively flagging errors, workflow challenges, or process bottlenecks to support smooth studio operations.
• Quality Control & Asset Management: Maintain a keen eye for detail, ensuring retouched imagery meets QC standards while keeping within the daily correction limit, alongside accurate file naming and organisation.
• Workflow Management & Process Support: Prioritise daily workloads effectively while supporting departmental processes, KPIs, and continuous improvements to ensure efficient, on-brand output.
• Cross-Functional Support: Deliver ad-hoc retouching support for wider business needs as required.
• Teamwork & Culture: Maintain a positive, proactive attitude and contribute as a strong team player in a fast-paced studio environment.

Who you are:

• Minimum 2 years’ experience in retouching across e-commerce and creative studio environments.
• Advanced proficiency in Adobe Photoshop, Capture One, Camera Raw, Bridge, and Microsoft 365 on Mac OS.
• Confident use of Wacom tablets and non-destructive retouching workflows.
• Strong understanding of colour profiles, colour matching, and colour-correction techniques.
• Experience building automation tools, including Photoshop Actions and workflow processes.
• Working knowledge of AI tools such as Adobe Firefly and Midjourney (desirable).
• Basic JavaScript knowledge (desirable).
• Familiarity with asset management systems such as Lets Flo (desirable but not essential).
• Excellent verbal and written communication skills.
• Highly organised with strong multitasking and time-management abilities; confident working to deadlines in fast-paced, high-pressure environments.
• Proactive, solution-focused team player with a flexible, positive “can-do” attitude.
• Good understanding of end-to-end photo studio workflows, including photography and styling processes.