Senior Platform Engineer

ABOUT THIS ROLE

As a Senior Platform Engineer, you will be a key contributor to our data scraping infrastructure, helping to maintain and extend the ecosystem that powers Wonderflow's global data collection — from searching and crawling to parsing and processing.

You will collaborate on solutions for performance-critical challenges like parallelism and scalability, build and maintain our monitoring and observability systems, and provide technical leadership to the team. You'll be a reference point for architectural decisions and a technical mentor your teammates can rely on.

You will also be involved in:

• Maintaining and extending our web scraping pipeline and automation systems
• Improving observability and monitoring systems to keep our data collection healthy
• Technical mentoring and code reviews that elevate team quality
• Account management tooling and operational infrastructure
• Shaping decisions on how to build systems that enable the team to move faster and smarter

ABOUT THE TEAM

Working at Wonderflow means working as a team with values that embody collaboration, perseverance and success.

Our Data Platform team is small but mighty — we're the engineers who make global data collection possible for Wonderflow. We own everything from the frameworks that automate scraping, to the tools our operations team uses every day, to the monitoring systems that keep our pipelines healthy. We're looking for someone who cares about the craft of building good systems, enjoys mentoring, and thrives in ownership.

WHO ARE WE LOOKING FOR

• Significant experience building and scaling web applications and data systems in production
• Strong proficiency with Node.js and modern JavaScript/TypeScript
• Proven experience with relational databases (PostgreSQL) and/or NoSQL (MongoDB)
• Track record of designing and owning complex systems end-to-end
• Experience building APIs, monitoring systems, and operational tooling
• Comfort with both full-stack development and infrastructure thinking
• Track record of mentoring junior engineers and improving code quality through technical leadership
• Strong problem-solving skills and the ability to debug complex distributed issues
• Clear communication and the ability to explain technical decisions to the team

DESIRABLE

• Understanding of and experience with web scraping and its related challenges
• Experience with network and proxy management
• Familiarity with browser automation tools (Puppeteer or similar)

WHAT DO WE OFFER

• Inspiring culture: Ambitious, Hungry, Supportive.
• Learn from and work with a world-class commercial committee.
• Full-remote and hybrid options and a flexible working environment.
• Ownership of critical systems from day one.
• Opportunity to shape the technical direction of our data platform.
• Direct impact on product and business through your architectural decisions.

WHY WONDERFLOW

Wonderflow is a company with headquarters based in Trento that aims to become the world's leading provider of Voice of the Customer analytics.

We analyze reviews and extract information for our customers so that they can understand the opinions of consumers across all communication channels.

Wonderflow has already helped several Fortune 500s integrate Voice of the Customer analysis, globally, on products and services into their business processes.

Wonderflow customers include leading global companies such as Philips, Michelin, Beko, Pirelli, Lavazza, Resideo, Roborock, Purina, and others.