Operations Coordinator (Bienenstock)

About Us

At Bienenstock Natural Playgrounds, we connect children with nature by creating natural play opportunities that emphasize creativity, interaction, and pedagogy. Our team is a diverse group of designers, educators, fabricators, and constructors, dedicated to fostering natural curiosity, creativity, and a sense of adventure through our playgrounds and educational initiatives.

Position Overview

We are seeking a highly organized and proactive Operations Coordinator to join our team. Reporting directly to the Operations Manager, this role will act as a link bridging production and construction installation, and assists the operations team to ensure customer-fabricated components transition smoothly from initial concept to final job-site installation on schedule, within budget and up to quality standards.

The ideal candidate is detail-oriented, has a strong sense of follow-through, and aligns closely with the company’s mission. With experience with managing project schedules across cross-functional teams and exposure to construction or landscape construction environments, you will support the  Bienenstock operations and quality standards.

Key Responsibilities

Procurement & Resource Support

• Assist in purchasing raw materials, specialized components, and equipment for production and construction projects.
• Coordinate with suppliers and vendors to obtain pricing, track orders and ensure timely delivery of materials and equipment.
• Assist with the coordination of routine fleet maintenance, service logs, and inspections for company work vehicles and transport equipment.
• Maintain accurate purchasing records, vehicle service logs and inspection documentation to support the operations.

Production & Field Scheduling

• Assist Operations Team in development and maintenance of project schedules, ensuring they are with field installation timelines and within budget.
• Monitor and track job progress including project milestones, installation timelines, deliverables and action items.
• Identify and communicate scheduling conflicts, delays and resource constraints to support and ensure timely project completion.

Executive Support & Data Analytics

• Assist the Operations Team with operational data collection, tracking and reporting.
• Monitor Key Performance Indicators (KPI) related to support operational performance efficiency.
• Compile and prepare reports on production efficiency, job costs, resource utilization, and installation timelines.
• Analyze operational data to identify discrepancies and opportunities for improvement.
• Provide administration support to the Operations Team to facilitate planning and decision-making.

Material & Inventory Tracking

• Assist the Operations Team with operational data collection, tracking and reporting.
• Monitor Key Performance Indicators (KPI) related to support operational performance efficiency.
• Compile and prepare reports on production efficiency, job costs, resource utilization, and installation timelines.
• Analyze operational data to identify discrepancies and opportunities for improvement.
• Provide administration support to the Operations Team to facilitate planning and decision-making.

Team Communication

• Coordinate project start-up communication between field staff, the Production Supervisor and Operations Team to ensure alignment on project requirements and timelines.
• Communicate project priorities and potential delays to relevant team members to support effective coordination and collaboration.

Documentation & Compliance

• Maintain accurate and organized project documentation, ensuring records are complete, up to date, and accessible.
• Maintain and coordinate work orders, field sign-offs, and change orders in collaboration with the Operations Team.
• Monitor and track outstanding documentation requirements and follow-up with stakeholders to ensure timely submission and completion.

Safety & Compliance

• Adhere to all workplace health and safety regulations, actively contributing to a culture of safety on-site.
• Identify potential hazards and take corrective actions to mitigate risks, ensuring a safe working environment.
• Ensure proper use of personal protective equipment (PPE) and adherence to safe operating procedures for tools and equipment.

Qualifications

• Post secondary degree or diploma in construction management, supply chain, operations preferred.
• 2-4 years of experience in operational coordination, project support or related roles.
• Experience working in landscape construction, manufacturing, construction, trade logistics, or related industries is preferred.
• Experience or familiarity supporting vendor purchasing inventory, and vehicle/fleet maintenance tracking.
• Strong cross-functional communication skills working alongside sales, technical design teams and field crews.
• Ability to analyze data, gather operational metrics and prepare clear performance reports for leadership.
• Proficiency in reading work orders, basic blueprints and shop drawings.
• Strong organizational skills with the ability to manage multiple priorities and competing deadlines; high attention to detail.
• Excellent verbal and written communication skills to collaborate effectively with clients, internal teams, and subcontractors.
• Strong proficiency with scheduling and project management software, including MS Project, Monday.com, Asana, ERP/procurement tools, and MS Excel.
• Strong understanding of and commitment to Bienenstock’s mission of connecting people with nature through natural playgrounds and outdoor spaces.

This posting is for a new vacancy. Our hiring process does not involve the use of artificial intelligence to screen, assess, or select applicants.