Distribution Assistant

Imperial Brady Canada, leading national distributor, has a job open in Sherbrooke. The Distribution Assistant performs distribution and receiving administrative duties and tasks.  Ensures accuracy of the information in the computer system and is responsible for reports and file maintenance.

Responsibilities: 
•    Data entry of trip sheet data for driver manifest.
•    Manage customer returns and credits processing. 
•    Update and maintain document filing and computer databases.
•    Maintain trip sheet (proof of delivery) records.
•    Manage tasks in reference with communication email group for shipping.
•    Manage external and internal customer inquiries and requests for proof of delivery documents. 
•    Ensure internal and external customer satisfaction through prompt and efficient service. 
•    Administrative tasks in correlation with the department and business requirements. 
•    Book carrier and container inbound appointments in appointment system.
•    Manage tasks and liaison with carrier communication email receiving group.
•    Schedule receiving / carrier swamping services as required. 
•    Manage over / short and damage claims and process with carriers and vendors.
•    Print receiving documents and prepare for receivers.
•    Manage daily issues encountered with receivers.
•    Ensure internal and external customer satisfaction through prompt and efficient service. 
•    Update and maintain document and computer files.  
•    Administrative tasks in correlation with the department and business requirements. 
•    Perform receiving -related clerical duties as requested.
•    Prepare reports as required. 

Qualifications:
•    3+ years’ administrative experience in a transportation/operations/distribution environment.
•    High school diploma required.
•    Transportation routing experience an asset. 
•    Strong organizational skills; ability to prioritize and organize a constant work flow and to maintain accurate records.
•    Excellent written and oral communication, listening, and interpersonal skills.
•    Ability to multi-task and have excellent time management skills.
•    Computer literate with Windows based software programs, Transportation Electronic Log Tracking systems and Warehouse Management Systems (WMS).
•    Good interpersonal and customer service skills.

Working/Other Conditions:  
•    Indoor office environment, within a dry climate-controlled warehouse environment. 
•    Ability to work in a fast pace environment.
•    Prolong periods of sitting, and computer and phone use.
•    Required to wear personal protective equipment – company supplied. 
•    Ability to work extended hours, which may be required from time to time.
•    Willing to travel for onboarding/training purposes.