Coordinator / Specialist - Human Resource

JOB REQUISITION

LOCATION

ADDITIONAL LOCATIONS

JOB DESCRIPTION

OVERALL RESPONSIBILITY

Reporting to the Senior Manager, International HR, this role will work closely with the international HR team, local HR teams across the globe, and our Protiviti HR Centres of Excellence. You will be responsible for co-ordinating key HR compliance activities. You will have the opportunity to support our key global HR processes and our Global HR Leaders as we deliver against our HR strategy. You will also provide as needed, administrative support to our teams across the Globe.

KEY RESPONSIBILITIES

The following statements are intended to describe the general nature and level of work being performed. This is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel.

HR Compliance

• Responsible for the coordination and administration of HR compliance processes across the international regions.
• Regular testing of HR controls to ensure continued compliance with regulatory requirements, such as System and Organization Controls 2 (SOC2).
• Facilitating the annual policy acknowledgment processes for key HR Policies.
• Maintenance of Global HR intranet pages to ensure appropriate policy management .
• Ensure compliance standards are embedded across all countries outside North America

Policies & Procedures

• Management of the annual Business Continuity Policy (BCP) review and other policies and procedures as needed, ensuring that reviews are completed at a local HR level and providing support and guidance where necessary.
• Coordination of regular employee-related policy and handbook reviews.
• Liaising with local HR teams across the international region, ensuring policy updates (such as employee privacy notifications) are accurately reflected in new joiner paperwork

Employee Engagement

• Responsible for providing employee survey results and analysis for business leaders and countries across the international regional, and supporting the action planning process to enhance employee engagement.
• Manage external platform’s employee reviews by drafting responses for country HR teams to review and then post online.
• Support any ad hoc or global employee engagement initiatives that enhances employee experience across the international offices.

HR Communications

• Establishment and on-going management of an annual HR communication schedule for key HR processes, ensuring consistency of core messages across the international region.
• Provide administrative support to the International HR team as needed.

Inclusion

• Partnering with the global Inclusion PMO team and local HR teams to organise and drive participation in global and international Inclusion related initiatives and events.
• Responsible for coordinating inclusion accolades questionnaires across participating offices across APAC and Europe.
• Coordinate and maintain records of Inclusion leaders and Employee Network Groups by office, and to provide support to local teams on inclusion related matters.

REQUIRED QUALIFICATION & SKILLS

• Takes ownership of assignments and assists other team members to contribute to overall team results.
• Proven understanding of important business and operations processes.
• Demonstrates effective time and task management.
• Demonstrate a highly professional approach to the hybrid work environment.
• A proactive individual and problem solver.
• Proven effective verbal and written communication skills.
• Proven organisation skills and ability to multi-task.
• Excellent attention to detail.
• Proven track record of service delivery.
• Strong stakeholder management.
• Proficient in Microsoft office software, including Word, Excel, PowerPoint, and Outlook.
• Experience using Microsoft PowerBI would be advantageous.
• Familiarity with AI-powered productivity tools (e.g., Microsoft Copilot or similar platforms) to enhance HR operations, reporting, communication, and administrative processes.
• Ability to leverage AI tools to draft HR communications, summarize policy updates, and create process documentation with accuracy and efficiency.
• Experience using AI-assisted data analysis and reporting tools to generate insights, identify trends, and support decision-making.
• Master's degree in a HR relevant discipline.
• 2–7 years of relevant HR experience, preferably within a professional services environment, with role alignment based on experience level (Coordinator: 2–5 years; Specialist: 5–7 years).

Protiviti is not licensed or registered as a public accounting firm and does not issue opinions on financial statements or offer attestation services.