Client Services Assistant - Residential Care

At Ozcare, our purpose is simple: supporting our clients to live their best lives. We are currently seeking caring, reliable and motivated Client Services Assistants to join our team on a casual basis at our beautiful residential aged care facility in Noosa Heads.

If you enjoy working in a supportive team environment and take pride in maintaining high standards of cleanliness, hospitality and resident care, we'd love to hear from you.

About the Role

As a Client Services Assistant, you will play a vital role in creating a safe, comfortable and welcoming environment for our residents. Working across hospitality, cleaning and laundry services, you will help ensure residents receive exceptional support and quality care every day.

Key responsibilities include:

• Cleaning dining rooms, kitchen and food service areas following meal services and as required

• Assisting with laundry services, including washing, drying, folding and distribution of linen and residents' clothing

• Maintaining a clean, hygienic and safe environment throughout the facility

• Cleaning resident rooms, bathrooms, communal areas and high-traffic spaces

• Following infection control, workplace health and safety, and aged care standards

• Supporting a positive living experience for residents through respectful and compassionate service

About You

To be successful in this role, you will demonstrate:

• A caring, friendly and compassionate approach to working with older people

• Previous experience in cleaning, laundry services, hospitality or kitchen hand duties

• Strong attention to detail and commitment to high cleanliness standards

• The ability to work effectively both independently and as part of a team

• A positive attitude and willingness to contribute wherever needed

• Flexibility to work a varied roster, including weekends and public holidays when required

• Previous experience working in aged care, healthcare or community services (highly regarded)

What's on Offer?

In addition to a rewarding role supporting older Australians, you'll enjoy:

• $39.19 per hour

• Flexible casual shifts to suit your availability

• Ongoing training, development and support

• Private health insurance discounts

• Uniform and laundry allowance

• Employee Assistance Program (EAP)

• The opportunity to be part of a respected not-for-profit organisation that values its people

Mandatory Requirements

To be considered for this position, applicants must have:

• Current National Police Check (valid within the past 3 years)

• Evidence that you've been vaccinated for the latest Influenza virus (or willingness to get vaccinated)

• Evidence of at least one COVID-19 vaccination dose administered previously (or willingness to get vaccinated)

Why Join Ozcare?

At Ozcare, our people are our greatest asset. We value diversity, respect and inclusion, and we're committed to creating an environment where everyone feels welcome and supported. Our team members make a genuine difference in the lives of our residents every day, and we recognise and celebrate their dedication and contribution.

We welcome applications from people of all backgrounds, cultures, identities and experiences. First Nations applicants are strongly encouraged to apply.

If you're passionate about providing exceptional service and making a difference in aged care, apply today and become part of the Ozcare family.