Director of Clinical Services

Director of Clinical Services | St Stephens Hospital

• Employment Term: Full Time Opportunity
• Location: St Stephens Hospital, Hervey Bay, Queensland
• Remuneration: Competitive Salary + Super + NFP Salary Packaging (save tax and increase your take home pay)

Applications will be reviewed as they are received, and therefore may result in the role closing early if the right applicant is found.   

Make a meaningful difference with St Stephens Private Hospital

At St Stephen’s Hospital, we are Australia’s first fully digital hospital, giving the Wide Bay community access to one of the country’s most advanced healthcare facilities. An innovative non-for-profit regional hospital, we offer access to the best specialists with minimal waiting for advanced treatment and remain focused on making a meaningful difference in the lives of our patients and surrounding community. We offer a comprehensive range of inpatient medical, surgical and rehabilitation services including Cardiac and Cancer Care, Urology, Bariatric, Gynaecology, Respiratory, Haematology, Orthopaedics, Cardiovascular, Endoscopy and Vascular and general surgery.  

An integral part of our team, as a Director of Clinical Services, you’ll be encouraged to grow, develop and feel empowered to make the everyday easier for the people we care so passionately about.  Let’s make a meaningful difference, together!

Your part in our St Stephens team

Accountable for the strategic and operational management of Clinical Services, you’ll provide leadership to Nursing, Allied Health Services and Quality Support Teams, ensuring high standards of patient care, appropriate risk management and appropriate resource utilisation across an integrated continuum of care from pre-admission to post discharge from St Stephen’s.

You’ll promote improvement in performance and better outcomes for patients through evidence-based care, through the monitoring and reporting of clinical and material KPI’s. Collaborating closely with the hospital’s executive leadership team, you will

• Work in conjunction with the General Manager to optimise customer service, financial efficiencies and care delivery
• Actively network in industry to promote growth, identify clinical areas for expansion and represent the hospital at external clinical forums.
• Play an active role in the management of OHS and Quality initiatives to ensure a safe work environment, injury prevention and the achievement of accreditation.
• Deputise into the General Manager role as required as well as overseeing responsibility services as directed by the GM

What makes a difference for us?

As an accomplished clinical leader, you will present with significant recent senior leadership experience within a public or private acute environment of a comparable size and clinical complexity. Your experience has equipped you with an aptitude for people leadership, and exceptional interpersonal skills to confidently navigate challenging clinical and behavioural scenarios through to optimal outcomes.  

Ideally, you have previously managed significant organisational and cultural change within a health service, with a proven record of improving patient care and reducing clinical risk hospital-wide. You’ll demonstrate skills and experience including:

• Bachelor of Nursing Degree or equivalent, with post-graduate qualifications (desirable)
• Current AHPRA Registration as a Registered Nurse
• Proven track record in setting strategy with appropriate governance, planning budgets and meeting budget and all other relevant KPI’s
• Preparation of annual budgets, capital expenditure requests and annual strategic/business plan
• Extensive knowledge and understanding of Human Resources practices, Industrial Agreements, Workplace Health and Safety practices and Continuous Quality Improvement principles
• Willingness to obtain required vaccinations in line with hospitals infection control requirements, as well as undergo national criminal history check and functional assessment  

What makes a difference for you? 

• NFP Salary Packaging: Save tax and increase your take home pay by salary packaging your everyday living expenses and bills (up to $15,900) and meal entertainment (up to $2,650) per annum. To learn more about this benefit watch the video via the following link: Salary Packaging Explained

• Flexible work arrangements to support work-life balance 

• A recognition and rewards platform, providing employee discounts at hundreds of retailers, including everyday expenses, holidays, health insurance, annual awards celebration, wellbeing and employee assistance programs  

• 12 weeks paid parental leave and 2 weeks paid partner leave, available after 6 months service, in addition to the government scheme  

• Diversity and inclusive leave, offering paid gender affirmation leave and cultural leave options (paid and unpaid) for those who may celebrate Lunar New Year, Diwali, Ramadan, NAIDOC weeks and other significant cultural events  

• Career development opportunities to challenge yourself, grow and make a meaningful difference   

• A positive and inclusive team based on respect, shared standards, strong values and a commitment to serving others 

We’d love you to be part of our UnitingCare family   

By joining our Hospitals, you’ll also be welcomed as part of the UnitingCare family. The second-largest Queensland employer, we’re a proud not-for-profit with more than 17,500 staff and 9, 000 volunteers across our brands of BlueCare, Lifeline, ARRCS, The Wesley Hospital, Buderim Private Hospital, St Stephen’s Hospital, and St Andrew’s War Memorial Hospital, and have been leading by example for more than 100 years. Our team are compassionate, inclusive and committed to the work we do, helping people live life in all its fullness. 

Child safe, Child friendly 

UnitingCare is committed to being a Child Safe, Child Friendly organisation and will:  

• provide welcoming, safe and nurturing services for children  

• implement measures to prevent child abuse and neglect within our services 

• appropriately and immediately address child abuse and neglect if it does occur 

• abide by the Child Safe Standards and adhere to the Reportable Conduct Scheme  

Diversity & Inclusion   

Our approach is simple – everybody is welcome here.  At UnitingCare, diversity is at the core of our who we are, our mission and our values. We are committed to providing equal opportunities to all employees no matter their sex, race, culture, sexual orientation, disability or gender identity. Demonstrating our commitment to reconciliation and building long-term employment opportunities for First Nations peoples, UnitingCare strongly encourages Aboriginal and Torres Strait Islander applicants for this position.   

Safe workplace   

We work hard to make our services welcoming and safe for every person. We are united in keeping children, young people and the elderly safe from harm, within our services, workplaces and the communities we support. We are committed to speaking up loudly for their safety.   

Commitment to Safeguarding

We are committed in creating services and workplaces that are welcoming and safe for every person. We work together to protect children, young people, adults and the elderly from harm within our services and the communities we support. We speak up for their safety to ensure their voices are heard. Our recruitment and workplace practices reflect our dedication in preventing abuse, harm and exploitation across UnitingCare.