Product Specialist (Cardiac & Vascular) - Hanoi

About the Company

As a global medical device company originating from Japan, we pursue reliable quality and technology to contribute to healthcare in more than 160 countries and regions around the globe. We promise to walk alongside healthcare professionals to continue to make great contribution to society, now and into the future.

Summary of the Role

Execute high impact commercial and educational activities for Terumo’s priority Cardiac & Vascular (C&V) portfolios — Interventional Systems (Cardiology, Radiology, Peripheral), Cardiovascular, and Aortic solutions.

The role drives market activation, new product introductions, customer engagement and data driven insights to support Sales in achieving share and revenue growth, while maintaining strict adherence to Terumo’s compliance and claims governance standards.

Key Responsibilities

1. Market Execution & Commercial Support

• Implement C&V product strategies, campaigns, launches, and in hospital marketing initiatives.
• Equip Sales with clear product positioning, clinical benefits, and competitive intelligence to accelerate case adoption.
• Plan and execute workshops, roadshows, scientific programs, and congress participation to enhance product visibility and demand.

2. Customer Engagement

• Support the design and delivery of Sales/Training & Education programs across hospitals and clinical departments.
• Facilitate proctorship, masterclasses, case discussions, and workflow optimization in partnership with clinical experts.
• Build and sustain strong relationships with KOLs, high volume users, and key clinical departments.

3. Product Support

• Deliver product and application training to HCPs and internal field teams.
• Support product demos, evaluations, trials, and tender related technical document preparation.
• Gather and communicate clinical insights to refine product adoption strategies and improve post market performance.

4. Promotional Materials & Branding

• Coordinate development, localization, and updating of promotional materials in line with Terumo C&V branding.
• Ensure all materials pass RA/Legal review, maintain proper version control, and remove obsolete items.
• Ensure all claims are evidence based, compliant with global/regional guidelines, and aligned with approved product messaging.
• Maintain consistent brand identity across presentations, brochures, digital assets, and event materials.

5. Data Driven Insights

• Collect and analyze market, competitors, and customer data to provide actionable insights for planning.
• Support demand forecasting, commercial reviews, and business planning processes with accurate, timely inputs.
• Maintain structured reporting of activities, program outcomes, customer engagements, and execution performance.

6. Compliance & Governance

• Ensure all HCP interactions strictly follow Terumo compliance processes and Vietnamese regulations.
• Adhere to approval workflows for events, sponsorships, education programs, and promotional materials.
• Demonstrate high ethical standards and uphold Terumo’s Code of Conduct in all engagements.

7. Cross Functional Collaboration

• Work closely with relevant departments to ensure aligned execution.
• Coordinate with distributor partners to support consistent execution, capability building, and feedback loops.

8. Other Responsibilities

• Any other responsibilities as assigned by the manager or management
  

Functional / Technical Skills

• Strong understanding of Cardiac & Vascular products, therapies, and clinical workflows, particularly in interventional and cardiovascular settings.
• Ability to deliver effective product, application, and clinical training to HCP (healthcare professionals) and internal teams.
• Capability to support product evaluations, trials, demos, and tender‑related technical documentation.
• Proficiency in planning and executing educational programs, workshops, roadshows, and congress activities.
• Strong analytical skills to collect, interpret, and translate market, competitor, and customer data into actionable insights.
• Solid knowledge of compliance, claims governance, and regulatory requirements related to HCP engagement and promotional materials.
• Effective presentation, communication, and stakeholder management skills in both Vietnamese and English.

Education & Experience

• Bachelor’s degree in pharmacy, Biomedical Sciences, Life Sciences, Nursing, or a related discipline.
• Minimum 3–4 years of experience in medical devices or pharmaceutical industries.
• At least 2 years of experience in a marketing‑related or product‑focused role.
• Experience in cardiovascular, interventional cardiology, interventional radiology, peripheral, or aortic fields is preferred.
• Territory Coverage: Nationwide
• Proven experience supporting hospital education programs, clinical training, or product support activities is an advantage.
• Demonstrated ability to work independently in a field‑based role with nationwide coverage.
• Working proficiency in English for professional communication and documentation.
  

Note to External Recruitment Agencies:

Terumo does not recognize candidate submissions from any recruitment agencies and will not be responsible for payment of any recruitment fees due to the hiring of candidates whose resumes were submitted to Terumo employees or offices without the recruiting team's acknowledgement.