Small Engine Mechanic Tech

Job Summary 

Carry out all equipment repairs and implement efficient preventative maintenance to all machines required by the Corporation to ensure excellent quality and customer satisfaction in a 24/7 on call environment.

Duties and Responsibilities

• Implement in the field dispatched Work Orders assigned daily and Preventative Maintenance schedules monthly within assigned service territory.
• Responsibilities include to be On-Call, including scheduled rotations in weekends to support the departmental objectives.

• Attend service repair calls as scheduled by Dispatch both within assigned service territory and sometimes in other territories as required.
• This work will include but not limited to administering service appointments, uploading supporting documentation, media and/or reports and ensuring active work orders more 72 hours old are completed. 

• Coordinate and plan own route to service accounts.
• Responsible for inventory of equipment parts in assigned vehicle.

• Inventory reconciliations and/or audits as assigned by Warehouse / Logistics Manager.

• Resolve work problems and recommend work measures to improve productivity.
• Train Subcontractors and/or Area Managers on best practices to maintain the equipment in good working condition.
• Ensure that standards for safe working conditions are always observed.
• Prepare reports as required by Manager of Mechanical Services.

Additional Responsibilities

• Perform all daily functions in alignment with company mission, vision, and values
• Work in compliance with Health & Safety policies and legislation, and take every reasonable precaution to protect the health and safety of all employees and business partners.
• Adhere to all company policies, procedures, and labor laws.
• Actively participate in and contribute during meetings, sessions, or company projects.   
• Protect company assets from damage and misuse.
• Perform other related duties as may be required from time to time.

Job Requirements and Expectations

• Be available to address Customer or Subcontractor needs and concerns in a timely manner.
• Be willing to travel frequently within your designated territory or outside the province (as may be required from time to time).
• Ability to deal with a high level of stress and promptly solve problems as they arise.
• Ability to work flexible shifts on a rotational basis.

Skills

• Small Engine Repair technical skills.
• Preferred knowledge of the cleaning industry.
• Ability to use Customer relationship Platforms to complete Administration of Work Orders, managing Schedules etc.
• Effective planning, organizing, and time management skills.
• MS Office (Word, Excel, E-mail) proficiency.
• Excellent verbal and written communication skills.