Senior AML Investigation Specialist

About Us

Wallester is a cutting-edge financial technology company that specializes in providing innovative solutions for businesses seeking to modernize their payment systems. By offering white-label card issuance platforms, seamless integration with existing infrastructure, and comprehensive support for both digital and physical cards, Wallester empowers companies to enhance their financial services and customer experience. Recognized as a leader in the FinTech space, Wallester has earned a reputation for its state-of-the-art technology, security, and scalability. Whether you are a startup or an established enterprise, Wallester delivers flexible, reliable solutions tailored to meet the evolving needs of the digital economy.

Key Responsibilities

The Senior AML Investigation Specialist is responsible for the end-to-end handling of transaction monitoring alerts, screening hits, and fraud-related alerts, ensuring timely detection, investigation, and escalation of potential financial crime risks. Operating within the 1st Line of Defense, the role focuses on executing controls, assessing suspicious activity, and escalating cases to the MLRO in accordance with internal procedures and regulatory requirements. The position plays a key role in protecting the organization from money laundering, terrorist financing, fraud, and other financial crimes. 
Alert Handling & Investigations

• Review and investigate transaction monitoring alerts, identifying unusual or suspicious patterns in customer activity.
• Analyse fraud alerts and assess potential fraudulent behavior, including card-related fraud scenarios.
• Investigate sanctions, PEP, and adverse media screening hits, determining true vs false positives.
• Conduct comprehensive case investigations using internal systems, customer data, and external sources.

Case Analysis & Risk Assessment

• Assess customer behavior, transaction activity, and risk indicators using a risk-based approach.
• Identify red flags related to money laundering, terrorist financing, fraud, or sanctions breaches.
• Apply professional judgment to determine whether the activity is suspicious and requires escalation.

Escalation & Reporting

• Escalate confirmed or suspected suspicious activity to the MLRO in line with internal escalation procedures.
• Prepare clear, structured case summaries to support MLRO decision-making, including rationale and supporting evidence.
• Ensure timely handling of alerts and adherence to internal SLAs and regulatory expectations.

Fraud Case Handling

• Investigate and respond to fraud-related incidents, including card misuse, account takeover, or transaction anomalies.
• Support mitigation actions, including blocking accounts/cards, limiting transactions, or escalating for further action.
• Collaborate with relevant teams to minimize customer and organizational impact.

Data Collection & Documentation

• Gather and analyse relevant information from internal systems, KYC records, and external sources.
• Maintain complete, accurate, and audit-ready documentation of all investigations.
• Ensure proper record-keeping in line with regulatory and internal requirements.

Collaboration & Communication

• Work closely with Customer KYC, Fraud, CRM, Risk, and Compliance (2LoD) teams to obtain information and ensure aligned risk handling.
• Communicate effectively with internal stakeholders regarding case status, risks, and required actions.
• Support cross-functional efforts to enhance detection and prevention of financial crime.

Continuous Improvement

• Identify trends, typologies, and recurring issues in alerts and investigations.
• Contribute to the improvement of transaction monitoring rules, screening processes, and investigation methodologies.
• Participate in training and stay up to date with AML/CFT and fraud developments, particularly in the payments and card domain.

Requirements

• A bachelor’s degree in Finance, Law, Criminology, or a related field (or equivalent experience) is highly desirable.
• Experience in payments, card schemes, or fintech is highly desirable.
• Experience in AML investigations, transaction monitoring, fraud investigations, or financial crime operations is an advantage.
• Familiarity with AML/CFT regulations and suspicious activity reporting processes.

Skills & Competencies

• Strong analytical and investigative skills, with attention to detail.
• Ability to assess complex transaction patterns and identify suspicious behavior.
• Good understanding of financial crime typologies, including fraud and card-related risks.
• Clear and structured written communication, especially in case documentation.
• Ability to work under pressure and manage multiple cases simultaneously.
• High level of integrity and sound judgment in decision-making.

We offer

• Competitive salary
• Career opportunities
• Medical Insurance upon the completion of the probationary period
• Supportive and caring Leadership
• A modern office in the center of Tallinn
• A chance to work as part of a highly motivated and talented team
• Referral program
• Stebby
• Company Events
• Free parking

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