Business Development Representative

Company Overview: Vortex Freight Systems (www.vortexfreight.com ) is a third party logistics (3PL) company that focuses on delivering customized supply chain solutions for organizations with operations in Canada, USA and Mexico. We are a modern, entrepreneurial organization that values people and service. As we continue to expand our operations and service offerings, we are excited to welcome a new member to our team, focused on building and developing the best team in the industry.

The Business Development Representative will, represent the Premium Line Transport division in Canada while actively selling Vortex Group’s U.S. and Mexico services, working closely with the VP of Sales and the President of Premium Line when not traveling or meeting customers in person.

Job Overview: We’re looking to hire a Business Development Representative, who will be in a hybrid position that combines consultative salesand account management responsibilities. The successful candidate will manage and grow existing accounts while generating new business opportunities across the Vancouver market. A strong background in logistics, procurement, or supply chain is an asset. This role is fully on‑site at our Vancouver office when not meeting with customers, with standard hours of 8:00 a.m. to 4:30 p.m.

Responsibilities and Duties:

• Independently drive new sales through proactive outreach and relationship building.
• Source new leads daily, including cold calling and leveraging Inside Sales and Dormant Account lists.
• Complete 5–10 prospecting calls per day when not traveling.
• Maintain accurate CRM entries (calls, emails, notes, deals, leads, calendar) with a minimum of 10 entries per day.
• Work with the VP of Sales and team members to cross‑sell services across Canada, USA, and Mexico.
• Schedule and conduct weekly in‑person meetings to promote services across North America.
• Manage accounts to retain existing business and expand share of wallet.
• Monitor and communicate competitor activity, service changes, and industry trends.
• Identify, qualify, and develop relationships with prospective clients.
• Stay informed on market conditions to create competitive, margin‑enhancing offers.
• Drive year‑over‑year profitable revenue through opportunity recognition.
• Actively support division growth and help exceed team goals.
• Identify opportunities within existing accounts to introduce additional services.
• Gather information and make strong, independent business decisions.
• Work with team members and leadership on pricing strategies.
• Participate in sales meetings and assist senior management with goals, targets, and forecasting.
• Serve as the primary link between customers and the Customer Service Department (CSD).
• Conduct monthly calls to assess needs and maintain strong relationships.
• Complete 10 follow‑up calls per week to support account engagement.
• Develop a deep understanding of each client’s purchasing, logistics, and planning functions.
• Participate in operational meetings to share client feedback and align on service improvements.

Skills and Qualifications:

• Must have 5-10 years of related experience.
• Proven ability to understand client needs, propose tailored solutions, and build long‑term relationships.
• Strong capability to negotiate pricing, service terms, and agreements with customers and carriers.
• Excellent verbal and written communication for discovery calls, client meetings, and relationship building.
• Experience in logistics, transportation, procurement, or supply chain strongly preferred.
• Background in sales, business development, or account management with a track record of revenue growth.
• Comfortable using CRM tools (SalesNow or similar) to log calls, emails, meetings, and pipeline activity.
• Ability to build and maintain a strong sales pipeline through cold calling, networking, and lead generation.
• Skilled at cultivating strong social and professional relationships with key decision‑
• Ability to gather market intel, understand competitor activity, and identify opportunities or threats.
• Thrives with limited local supervision and can manage time, travel, and priorities effectively.
• Willingness to travel across Vancouver for client visits and prospect meetings.
• Capable of identifying issues, proposing solutions, and collaborating with leadership on corrective actions.
• A 4-year or 2-year college degree in business, operations, and/or sales is preferred, but not required 
• Must have own vehicle.
• Bilingual English/Spanish is an asset.

Personal Attributes:

• Self-motivated - ability to take initiative, make decisions and execute with confidence. Strives to meet objectives in a fast-paced environment and can handle a high volume of work, when required
• Creative and Flexible - can multitask, prioritize and adapt to effectively address issues, respect schedules, excel under pressure
• Self-Management – ability to manage time effectively, while putting an emphasis on excellence, accuracy and responsiveness to work performance. Team Player – desire to work in a team environment
• Client Focused – driven to exceed customer expectations on a daily basis, every time
• Proactive – always taking a proactive approach to daily responsibilities in order to improve effectiveness
• Attention to Detail – strong attention to detail
• Multi-tasking – able to handle several tasks at one time without jeopardizing the quality of work output

This posting is for an new vacancy. We are actively reviewing resumes for this open role.

Why Join Us?

• We offer car allowance as part of the total compensation package.
• We offer a comprehensive health and dental program to all employees.
• Innovative Environment: Be part of a forward-thinking team dedicated to optimizing logistics and operations.
• Career Growth: Opportunities for professional development and career advancement within the company.
• Supportive Culture: Work in a collaborative and supportive environment where your ideas and contributions are valued.
• We offer an Employee Referral Program.
• Opportunity to grow with a fast-growing logistics company.
• Collaborate closely with leaders across multiple departments and regions
• Dynamic and collaborative team environment.
• Make a direct impact on the company's growth and success.

Compensation for this role is offered as a salary range and will vary depending on experience.