Food and Beverage Coordinator - Restaurants William Gray

The F&B Coordinator provides administrative support to the F&B management team and contributes to the smooth operation and efficient management of various outlets.

RESPONSIBILITIES:

• Respond to all guest comments and reviews posted on various online platforms (TripAdvisor, OpenTable, Facebook, etc.).
• Respond to all information requests received through the “info@” email accounts of each outlet.
• Develop and update menus using iMenuPro.
• Prepare the weekly Revinate reports for the three outlets.
• Update and maintain sales tracking information for each outlet.
• Draft communications for Food & Beverage employees and ensure the continuous updating of departmental notice boards.
• Provide support and assist with the implementation and follow-up of new policies and procedures.
• Respond to group reservation inquiries and coordinate the management of these bookings.
• Perform any other duties required in support of the three outlet directors and the Director of Food & Beverage.

QUALIFICATIONS:

• 1 to 2 years of experience in a similar role (asset).
• Education in Restaurant, Hospitality, or Food & Beverage Management (asset).
• Strong customer service orientation.
• High level of accuracy and attention to detail.
• Ability to work independently and demonstrate initiative.
• Availability to work daytime shifts and weekends.
• Strong knowledge of Microsoft Office Suite applications.
• Excellent verbal and written communication skills in both French and English.