Housemen / Cleaners - Metcalfe Hotel

Reporting to the Executive Housekeeper, the Housemen/Cleaners ensures the upkeep of public areas, including washrooms, elevators, the lobby, and guest corridors. Responsibilities include cleaning staff areas, receiving and restocking supplies, and interacting with guests to enhance their experience. You’ll assist with inventory control, complete daily tasks, document mechanical issues, and respond promptly to guest requests. Additionally, you'll support the Front Desk team and handle guest dry cleaning, while following through on any other assignments as needed.

RESPONSIBILITIES

• Proper maintenance of public areas such as: washrooms, elevators, lobby, business center, guest corridors, stairwell, and exterior of the hotel.
• Cleaning of the staff lunchroom, locker rooms, offices, and garbage areas.
• Receiving and restocking of linen/ supplies deliveries.
• Interact with guests to promote a positive image of the property.
• Assist with inventory control, such as linen, guest supplies and cleaning supplies.
• Complete daily assignment sheets and document any mechanical problems in the public spaces.
• Respond to guest calls promptly and effectively and in a friendly manner.
• Assist the Front desk team with requests and deliveries.
• Collect and deliver guests dry cleaning.
• Follow through with any other tasks and assignments given by the Executive Housekeeper

QUALIFICATIONS

• Experience in Housekeeping or Housekeeping Certification is an asset.
• Electrical/ maintenance/ plumbing capabilities are an asset.
• Ability to move and lift furniture/fixtures and some equipment, up to 100lbs.
• Ability to push /pull less than 300 lbs. of soiled linen and supplies.
• Attention to details.
• Guest service oriented.
• Team player and enthusiastic with a positive attitude.
• Ability to work under pressure with decision making capability.
• Available to work flexible hours, weekends and holidays included.
• Effective communications skills in English.