IT/AI Manager

Position: IT/AI Manager

Preferred Start Date: August 2026

Contract Term: 2 years with options to extend

Base Salary Range: THB 660,000 - THB 900,000 per annum (dependent on experience)

OUR VISION FOR THE ROLE:

We are seeking a strategic and hands-on IT/AI Manager to implement and oversee our technical infrastructure. Our primary goal is to transition from standard IT maintenance to a secure, centralized, and AI-optimized environment. You will be responsible for the full lifecycle of our Google Workspace (GWS) ecosystem, establishing robust data security protocols, and leading the integration of AI tools to enhance our operational efficiency. This role requires a blend of technical expertise and managerial foresight to build a scalable foundation for our growing team.

KEY RESPONSIBILITIES:

IT Infrastructure & GWS Management

• Administer and optimize the Google Workspace (GWS) environment, including user lifecycle management, advanced Gmail security, and Shared Google Drive architecture.
• Manage hardware procurement, inventory, and vendor relationships.
• Ensure 99.9% uptime for all essential business applications and cloud services.

Security, Data Centralization and Systems Integration

• Develop and implement company-wide cybersecurity policies such as Multi-factor authentication (MFA), Single Sign-On (SSO), Mobile Device Management (MDM), and data encryption.
• Design and execute a data centralization plan to eliminate information silos and ensure the necessary information is accessible to the relevant parties.
• Bridge the gap between different business platforms like Asana, BambooHR, Airtable etc. building automated pipelines and APIs that allow them to seamlessly share data and eliminate manual data entry. 
• Perform regular security audits and vulnerability assessments to protect sensitive intellectual property.

AI Optimization & Strategy

• Identify opportunities to integrate AI and Automation into daily workflows (e.g., Gemini for Google Workspace, LLM-based internal tools, or automated scripting).
• Train staff on AI best practices and prompt engineering to increase organization-wide productivity.
• Stay ahead of emerging tech trends to recommend tools that provide a competitive advantage.

Website Development & Maintenance

• Oversee the technical administration, hosting, security (such as SSL certificates and automated backups), and performance optimization of the primary organization website (jumpfoundation.org) and any associated landing pages
• Collaborate with the internal marketing team to implement front-end or back-end updates, manage Content Management Systems (CMS), and ensure seamless website integration with internal automated data pipelines 
  

Leadership & Operations

• Manage the IT budget/spending and provide regular reporting on system health and project milestones to senior leadership.
• Create and maintain comprehensive documentation for IT processes and user guides for employees.
• Act as the bridge between technical requirements and business goals.

QUALIFICATIONS & ABILITIES

• Bachelor’s degree in Information Technology, Computer Science, or a related field
• 3+ years of working experience in IT administration, AI Optimization, and Data Security
• Expert-level knowledge of Google Workspace Administration (Certification is a plus)
• Proven track record of implementing data security system in GWS
• Strong understanding of AI/ML integration (experience with OpenAI API, Google Gemini, or workflow automation tools like Zapier/Make)
• Problem-solving mindset with the passion for creating systems where none currently exist
• Ability to communicate complex technical concepts to non-technical stakeholders
• Comfortable in a fast-paced environment where AI tools and security needs evolve weekly
• Proficiency in English and Thai languages to adapt to a multi-lingual working environment
  

BENEFITS & COMPENSATION:

• Access to Group Health Insurance Program
  
• Access to Mental Health and Wellbeing fund
• Extensive Leave Program
• Relocation stipend (if applicable)
• Connectivity within JUMP’s global network of partners and collaborators that innovate education across the world
• Opportunity to contribute to the long-term strategy and direction of the organization
• Being a part of a fast-growing non profit social enterprise with global opportunities
  

CHILD SAFEGUARDING:
At JUMP! Foundation, we prioritize child safety and require all applicants to adhere to our Child Protection Policy. This commitment involves signing a declaration of any criminal convictions, providing three professional references known for over two years, and undergoing a thorough background check from the candidate’s home or most recent country of residence. Acceptance and adherence to our Child Protection Policy and conduct guidelines for working with children are essential conditions of employment. 

ABOUT JUMP! FOUNDATION:
JUMP! Foundation is a non-profit organization that believes in inspiring, empowering, and engaging youth through collaborative and innovative experiential learning programs. JUMP! offers a series of leadership activities suited for students at international schools and universities, including in-school workshops (JUMP! Schools programs) and outdoor adventure trips (JUMP! Experience programs). We facilitate participants to develop personal, community, and inter-community leadership skills. To help realize our vision for a world in which young people fulfill their true potential, JUMP! donates a proportion of its revenue to support experiential youth-focused development projects around the world.

JUMP! is committed to employment equity. We encourage qualified applicants from members of minority groups, indigenous people, LGBTQ+ people, and all those with the knowledge, skills, and values to engage effectively with diverse communities.

For more information: Visit our Website
jumpfoundation.org , our Newsletter: JUMP! Dispatch and social media (@jumpfoundation)