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CLERK V - PATIENT ACCESS / ADMISSIONS
500 E. 51st Street, Chicago, IL 60615
On-site · Full-time
First seen by offpeak October 22, 2026
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DEPARTMENT / LOCATION: PATIENT ACCESS ADMISSIONS / PROVIDENT HOSPITAL, 500 E. 51ST ST. CHICAGO, IL 60615
SHIFT: 3PM - 11PM
Job Summary AFSCME 1111
Under general supervision, performs a variety of clerical functions requiring discretion and independent judgment. These include patient registration, scheduling, and filing. Answers all calls and directs them to appropriate department. Contacts patients for follow up as needed. May act as lead worker, all duties are performed in a highly confidential manner.
Typical Duties
- Provides customer service to the patients, family, and significant other
- Verifies patient information and registers patient in Electronic Medical Records (EMR)
- Schedules patient appointment in EMR
- Assists patient with using patient portal
- Distributes information to patients as directed by clinical providers
- Assists patients with transportation needs and makes follow-up call, as needed
- Participates in health center or departmental meetings
- Copies and/or scans documents, as needed
- Answers calls and routes them appropriately
- Sorts and distributes mail
- Prints and distributes depart/discharge documents
- Performs other duties as assigned