Hiring Success Coordinator

At the University of Waterloo, we create and promote a culture where everyone can reach their full potential. As an employee, you get support & opportunities that empower you to advance your career. Explore how we can bring big ideas to life, together. The University is a welcoming workplace for those of all abilities, interests, and expertise. As part of our workforce, you can do what you do best, every day.

Learn more about our recruitment process.

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Posting Information:
This posting is for an existing vacancy.

This position is being offered as a temporary contract.  Term: 14 months

This is a Career Path position USG 5 to 8

The final level will be determined based on demonstrated skills and experience.
Anticipated hiring ranges:
USG 5: $51,306 - $64,133

USG 6: $55,062. – $68,828

Job Description:

Primary Purpose 

The Hiring Success Coordinator supports employers, students and Cooperative and Experiential Education (CEE) staff through all logistical aspects of CEE’s employment processes. With experience and training, the incumbents become the primary contact to support employers through a successful recruiting and hiring experience. As a key member of the service teams supporting employers, they work with CEE colleagues to build strong relationships with employers and increase opportunities for students. Incumbents may progress through the career path based on experience and demonstrated performance of required skills outlined in the advancement criteria. 

Key Accountabilities 

Employment Assistance 

• Act as a primary contact for existing and new employer contacts, assisting them through all steps in the employment process and striving to maximize the success of each employer. 

• Accept, evaluate, and approve that the job is creditable as they pertain to program specifications. 

• Assess and indicate which student programs have the required skills to fulfill the jobs and what level of student is required. 

• Achieve and contribute to targets that impact the retention of existing co-op and graduating jobs with employers. 

• Identify opportunities to increase hiring numbers and diversity of hiring with employers. 

• Encourage employer participation in specialty and focus programs as defined each term to grow employment for at risk student groups. 

• Document all communication on employment interactions with consistency to ensure all team members are kept up to date. 

• Collaborate with Employer Experience Managers to meet with employers through various methods (virtual 

• and in-person) to create a strong, ongoing employer relationship and experience. 

Continuous Improvement/Training and Mentorship 

• Collaborate with Employer Experience Managers to participate in the development and execution of each employer’s recruitment plan to meet the employer’s needs. 

• Monitor and proactively initiate activities to ensure the data integrity of employer, student, and faculty records. 

• Maintain awareness of CEE programs and initiatives to support employers' recruiting needs and navigate the future of work in an emerging, complex global workforce. 

• Actively contribute and recommend areas of opportunity for continuous improvement by supporting initiatives, other projects, and participating in meetings to better serve our stakeholders. 

• Provide a level of co-worker support through mentorship and supporting CEE process knowledge. May also participate in the onboarding and training of new staff and co-op students. 

Required Qualifications 

Education 

• University undergraduate degree preferred 

• Completion of some post-secondary education or equivalent education in combination with experience will also be considered 

Experience 

• Experience in an office environment, planning and organizing priorities, and high volumes of tasks. 

• Experience in account management, recruitment, or talent management is an asset. 

• Experience with a customer relationship management system, or administration system (i.e., Quest, WaterlooWorks) is strongly preferred. 

Knowledge/Skills/Abilities 

• Strong interpersonal and communication skills with a proven ability to build relationships and manage strong rapport with internal and external stakeholders. 

• Customer service and results-focused, with talent management awareness, flexible thinking, and problem-solving orientation. 

• Exceptionally high tolerance for tight deadlines, able to prioritize and balance multiple projects, and be flexible to changing demands. 

• Apply critical thinking when assessing a problem, to determine the best course of action using intuition and judgment. 

• Ability to collaborate with a cross functional service team in the best interest of our students and employers. 

• Works well independently and in a team environment, with the ability to balance and support a team with fluctuating workload demands. 

• Average MS Office skills, including Excel, Word and Outlook are required 

• Knowledge of UWaterloos' 100+ co-op programs, CEE core employment systems and CEE processes, policies, and guidelines is an asset. 

Equity Statement

The University of Waterloo acknowledges that much of our work takes place on the traditional territory of the Neutral, Anishinaabeg, and Haudenosaunee peoples. Our main campus is situated on the Haldimand Tract, the land granted to the Six Nations that includes six miles on each side of the Grand River. Our active work toward reconciliation takes place across our campuses through research, learning, teaching, and community building, and is coordinated within the Office of Indigenous Relations.

The University values the diverse and intersectional identities of its students, faculty, and staff. The University regards equity and diversity as an integral part of academic excellence and is committed to accessibility for all employees. The University of Waterloo seeks applicants who embrace our values of equity, anti-racism and inclusion.  As such, we encourage applications from candidates who have been historically disadvantaged and marginalized, including applicants who identify as First Nations, Métis and/or Inuk (Inuit), Black, racialized, a person with a disability, women and/or 2SLGBTQ+.

Positions are open to qualified candidates who are legally entitled to work in Canada.

The University of Waterloo is committed to accessibility for persons with disabilities. If you have any application, interview, or workplace accommodation requests, please contact Human Resources at hrhelp@uwaterloo.ca or 519-888-4567, ext. 45935.