Account Manager

About Charter:

Founded in 1997, Victoria headquartered Charter Telecom Inc. has grown into one of Canada’s foremost fastest growing Information Technology providers in the country, providing a broad array of high value product and service solutions to clients operating some of the most mission critical networks and applications.

If you are looking to be an integral part of a vibrant, success-based environment with the core values of empowerment, flexibility, agility, innovation, high knowledge based, life balanced, and high ethics deeply embedded into the everyday culture, then Charter is a place for you to look. We are a high energy business focused team, providing the highest possible customer experience, with best-in-class engineering support.

About the Role:

As an Account Manager, you are responsible for generating new sales in new accounts with the most complete solution sales offerings available in Canada. This is a hybrid position reporting to our Mississauga office at 2283 Argentia Road, Mississauga, ON L5N 5Z2.

Responsibilities:

• Successfully promote, develop and sell Charter as a full service, high value-added IT network systems integrator into new Enterprise and Service provider accounts
• Develop new business models with things like IoT, both inside and outside of Charter's existing client base
• Detailed intimacy of overall network and communications architecture in large and medium Accounts, and able to map Charter offerings that can deliver desired business outcomes
• Maintain a solid understanding of the overall technology sector and market changes, from basic requirements to major industry impacting directions
• Able to develop strategies and tactics to acquire new Accounts to Charter
• Develop and maintain multiple levels of account relationships with medium and large accounts
• Possess and maintain an exceptional level of technical knowledge of the company’s broad array of products and services
• Qualify, develop, and close sales opportunities to meet/exceed required sales targets in both the product and service categories
• Engage, develop and deliver compelling high end, high value customer presentations
• Work in a team like manner with all Charter’s external business partners to develop best in class offerings to our customers’ challenges and needs 
  
• Demonstrate a high level of cross company teamwork in all activities
• Work in a team-like manner with all Charter's external business partners to develop best in class offerings to our customers' challenges and needs

Required Qualifications and Experience:

• At least 1-3 years of experience with a proven record of success in IT Networking sales, detailed account management and business consulting sales skills
  
• A university degree in business or related area will prove to be an asset
• A track record of making quota / closing forecasted deals, including solid weekly forecasting, account heat mapping, pre and post sales process, and ongoing account management skills in both Enterprise and Service Provider accounts 
  

Knowledge, Skills & Abilities: 

• Work effectively and cooperatively with Inside Sales, Administrative logistics and technical teams
• Relentless pursuit in driving sales opportunities through the sales forecast funnel to closure 
• Proficiency and deep understanding of complex networking solutions is imperative 
• Competitive adeptness in setting the stage, business savvy, a strong customer focus, self-confidence, and an ability to manage business relations 
• A proven ability to develop long-term and mutually beneficial relationships with large accounts, including some expertise at financial modeling and executive level deal discussion 
• An existing base of strong relationships with new prospective accounts to which you could sell Charter solutions 
  
• Proven winning RFP response experience, including thorough working knowledge in using all Microsoft office tools
  
• Excellent qualifying skills, closing skills 

Working Conditions:

• Overtime as required
• Travel as required

Charter is an equal-opportunity employer committed to inclusive, barrier-free recruitment and selection processes. Diversity forms the foundation for excellence and Charter seeks team members who will work respectfully and constructively with everyone. We encourage applications from members of groups that have been historically underrepresented on any grounds listed under the Human Rights Code, including gender, sexual orientation, gender identity or expression, racialization, disability, political belief, religion, marital or family status, age and/or self-identify as Indigenous (status, non-status, Metis, and Inuit). To request an accommodation in completing an employment application, pre-employment testing, interviewing or otherwise participating in the employee selection process, please direct your inquiries to people@charter.ca.

This job posting is effective October 9, 2026 and will close at November 6, 2026. If there are any issues or concerns with the application process, please contact Megan Yeo via people@charter.ca or 778-402-9257.