Account Executive

Cape-Town Based | Scale-Up | Full-time Role | Revenue Machine | Hiring Manager: Chris Hellmann

Jem is hiring an Account Executive to drive new revenue by sourcing, closing, and growing employer customers.

(Jem runs an always-on hiring approach for this role. We are not actively hiring an AE right now, but we keep this opportunity live to connect with exceptional future talent. Response times may be slower than for active roles. Every application is reviewed and we will reach out if there is strong alignment.)

Jem is a fast-growing HR tech scale-up building payroll, HR, and benefits tools for frontline teams. We currently support just under 200,000 frontline employees across South Africa.

This is a core revenue role at Jem. We are looking for a strong closer who can own the full sales cycle end to end, from first contact to signed customer, while building long-term commercial relationships in the market.

This role is suited to someone who is commercially sharp, highly self-directed, and motivated by winning deals, growing accounts, and building a category-defining company.

⭐️  Your Mission 

• Drive new revenue by consistently closing high-quality employer customers.
• Own the full sales cycle, build a strong pipeline, and convert opportunities into long-term Jem customers.

⭐️ What Success Looks Like

• Consistent achievement or overachievement of monthly and quarterly MRR targets
• A healthy, accurate, and well-managed sales pipeline
• Short sales cycles with high-quality deal conversion
• Strong customer relationships that lead to long-term retention and expansion
• Clear, consistent feedback from the market into product and leadership teams 
  
  

⭐️ What You'll Do

• Prospect and qualify new employer customers through research, cold outreach, networking, and referrals
• Build and manage your own pipeline across inbound and outbound leads
• Run discovery calls, demos, and presentations tailored to customer needs
• Own the full sales process from first contact through to signed contract
• Lead commercial discussions, negotiations, and deal structuring
• Maintain accurate CRM data, forecasts, and follow-up actions
• Track performance against targets and report on progress
• Monitor market and competitor activity to sharpen sales strategy
• Partner with marketing, sales, and leadership to improve lead generation and conversion
• Share structured customer feedback with product and service teams
  
  

⭐️ You'll Thrive Here If You

• Have a proven track record in B2B SaaS sales with consistent quota achievement
• Are confident owning deals end to end with minimal oversight
• Enjoy prospecting, relationship-building, and closing
• Are commercially sharp and comfortable negotiating
• Work well in fast-moving, high-ownership environments
• Are resilient, organised, and outcome-driven
• Care about building long-term customer partnerships, not just transactions

⭐️ Requirements

• Proven experience in B2B SaaS or technology sales
• Strong negotiation, objection-handling, and closing skills
• Experience managing CRM systems and sales pipelines
• Excellent communication, presentation, and relationship-building ability
• Comfort operating in a startup or scale-up environment

⭐️ What You Can Expect From Us

• Hybrid work environment with a 3-day office policy in the Cape Town or Johannesburg ofice.
• Competitive salary (R80,000 - R100,000 monthly base salary, with commission on top of that). 
• Great Benefits (lunch 4 times a week, medical aid contribution, retirement annuity contribution, etc.) and 22 days of annual leave.
  
• High ownership and visible commercial impact
• Continuous learning in a company building AI-enabled sales workflows
  
• We respond to all applications. You can expect feedback on your application, even if we decide not to move forward.

To learn more about what Jem looks for beyond the CV, please check out our People Notes on the Jem Ideal Employee Profile here