Senior Compliance Assurance Manager

About the team

The Compliance Assurance team forms a key part of the Group’s Risk Assurance Function, delivering independent, risk-based assurance for the Bank through a structured programme of thematic reviews, compliance monitoring, and control testing across critical business areas. Testing is conducted throughout the year in line with a risk‑based assurance plan, ensuring that the most significant risks are subject to rigorous scrutiny, challenge, and validation. By joining this team, you will be part of a group with a diverse skill set, bringing together varied expertise to strengthen the Bank’s control environment, promote consistency, and provide confidence that key risks are being effectively managed.

You will report directly to the Group Head of Risk Assurance, ensuring visibility and impact at the highest level.

What you will be doing?

As a Senior Compliance Assurance Manager, you’ll support the Group Head of Risk Assurance in delivering an effective, risk-led assurance function, while leading, coaching and developing colleagues within the team.

You’ll oversee assurance activity across key risk areas, including material control testing, thematic reviews and targeted assessments, providing clear and credible insight into regulatory compliance, controls and customer outcomes. Working collaboratively with stakeholders, you’ll help strengthen our assurance approach, drive continuous improvement and provide meaningful reporting that supports informed, risk-based decisions.

Your responsibilities will include;

• Develop and oversee the risk-based Compliance Assurance Plan, ensuring activity is focused on the areas of greatest risk and provides meaningful insight into regulatory compliance, controls and customer outcomes.
• Lead Compliance Assurance reviews, including thematic reviews, monitoring activity and customer journey assessments, ensuring findings and recommendations are clear, evidence-based and proportionate.
• Support the delivery of material control testing, ensuring testing is risk-based, evidence-led and aligned with regulatory expectations, key risks and control objectives.
• Maintain and develop the Compliance Assurance Risk Universe and Assurance Map, helping to ensure our assurance approach remains relevant, effective and responsive to emerging risks.
• Keep up to date with regulatory developments, identifying potential compliance risks and helping to strengthen assurance methodologies, policies, procedures and controls.
• Oversee assurance activity and actions, monitoring progress, identifying themes and escalating emerging risks or control weaknesses to support timely and effective resolution.
• Build positive and collaborative relationships with senior stakeholders, providing constructive challenge and guidance while keeping assurance activity focused on the regulatory, conduct and customer risks that matter most.
• Provide clear and insightful reporting to Senior Leadership, using data and trends to highlight assurance outcomes, key risk themes and actions, supporting informed and timely decision-making.

What's in it for you?

We offer a base salary depending on experience and location of £68000 - £80000 and a competitive benefits package including:

• Annual discretionary bonus opportunity
• 30 days annual leave
• Choose to contribute 3% or 5% pension, with employer contributions of 6% or 8% respectively
• Enhanced family-focused benefits
• Hybrid-working 

Please use this link to see the fantastic benefits available at OSB: OSB Careers 

About us

At OSB Group, we understand how much our people bring to our organisation, which is why we try our best to give back too! Our Purpose is to help our customers, colleagues and communities prosper and we are on a transformation journey to become ‘the bank of the future’.

Our commitment to professional development, flexible working, and employee well-being fosters a dynamic and supportive workplace.

Do you have the skills?

We are looking for talented individuals who have the experience and knowledge set out below:

• Senior-level experience within financial services, working in Compliance Assurance, Risk Assurance, Conduct Risk, Risk and/or Internal Audit, alongside direct line management experience.
• Strong knowledge of risk and control frameworks, FCA regulations, Consumer Duty, conduct and compliance risk, with the ability to interpret regulatory requirements and provide practical, value-added advice.
• Strong understanding of assurance methodology and material controls, including experience of test of design and test of effectiveness activity, alongside practical experience of working with Provision 29 requirements.
• Excellent analytical and strategic thinking skills, with the ability to use data, trends and management information to identify emerging risks and develop effective, insight-led assurance programmes and reporting.
• Strong communication, relationship-building and influencing skills, with the confidence to engage senior stakeholders, provide constructive challenge and support timely action on assurance findings and risk themes.
• Advanced Microsoft Office skills, including Word, Excel and PowerPoint, with experience producing clear, high-quality reports, management information and presentations for a range of audiences.

We also believe that your career and how you progress is as unique as your individual personality. We continually support our people so they can become the best version of themselves. 

Next steps

If this sounds like you, please apply now! For internal applications please visit the internal careers page to apply.

Still on the fence? Hear from our team or explore our process: OSB Careers

Shortlisted candidates will go through a personalised recruitment process, that is relevant and conversational. If you need any adjustments or support, we’re here to make sure you can show your best self.

We are proud to be a Disability Confident employer and are committed to creating an inclusive and accessible workplace where everyone can thrive.

We welcome applications from people of all backgrounds and encourage candidates with disabilities and long-term health conditions to apply.

If you meet the minimum criteria for the role and would like to be considered under our Disability Confident Scheme, please indicate this on your application.

Diversity, Equity & Inclusion

Our team value spending time together in the office, typically 3 days a week to support collaboration and connection with colleagues, but we’re happy to have a conversation about what flexibility might look like for you.

Not sure if you meet the spec? Let us decide. Research tells us that those from marginalised groups feel like they need to meet 100% of the criteria to apply. Here at OSB, we are committed to inclusivity and understand the value different experiences and perspectives can bring, so please don’t feel like you need to check every box to apply for a role internally.

We champion diversity at all levels, with Board-level Diversity Champions tracking our progress. We are proud to be signed up to the Women in Finance Charter to actively support the growth and development of senior women in our sector and are dedicated to treating all our employees and job applicants equally, opposed to discrimination on any grounds.