URBN - Regulatory Compliance Manager, London UK

About Us

URBN UK Limited is part of the URBN Group, a global retailer, with its European Head Office located in London. Its retail offering in Europe takes the form of three brands.

With stores in more than 10 European countries and a strong e-commerce presence, we’re driven by the same core values as our customers, and we approach our work with a sense of community and purpose that sets our brands apart. We love what we do.

Role Summary

URBN is seeking a Manager of Regulatory Compliance to join our Global Trade and Compliancedepartment during a transformative era for international retail. The Manager will play a criticalrole in ensuring URBN teams are kept up to date on regulations, and will help build effectiveprocesses to address compliance. As the legislative landscape shifts, the Manager will serve as thestrategic lead for EU and UK ESG regulations, including EPR, CSRD, EUDR, and Digital ProductPassport.

What You'll Be Doing

Strategic Leadership & Regulatory Intelligence

• Regulatory Horizon Scanning: Proactively monitor and interpret the evolving EU/UK legislative landscape (e.g., CSRD, CSDDD, EUDR, EPR) to provide executive-level insights on business impact and "market-readiness."
• Strategic Risk Management: Conduct comprehensive gap analyses and design risk-based compliance frameworks that prioritize high-impact areas while maintaining business agility.
• Global Harmonization: Act as the primary liaison to the US Regulatory team, ensuring EU/UK requirements are integrated into a cohesive, enterprise-wide global compliance strategy.

Operational Excellence & Systems Integration

• Compliance Platform: Serve as a functional lead in the deployment of Digital Product Passports (DPP) and other initiatives using the new compliance platform, ensuring data architecture supports long-term traceability and reporting.
• Process Transformation: Continually audit and optimize regional compliance workflows to eliminate redundancies and leverage efficiencies across the UK and EU business units.
• Vendor & Supply Chain Mobilization: Design and implement communication and onboarding strategies to ensure the global supply base is educated, compliant, and aligned with new transparency mandates.

Cross-Functional Partnership & Advocacy

• Internal Diplomacy: Lead cross-functional working groups to embed compliance into the product lifecycle and corporate reporting.
• Brand Partnership: Transform complex regulations into actionable guidance for Brand and Production teams.
• External Representation: Represent the company in industry forums to benchmark best practices and influence emerging industry standards.

Foundational Compliance & Technical Oversight

• Technical Advisory: Provide high-level guidance on EU/UK Product Safety regulations and mandatory labeling requirements, ensuring that strategic ESG initiatives remain aligned with core product safety standards.
• Integrated Compliance Management: Oversee the synergy between traditional technical testing programs and new legislative mandates, ensuring that product safety data is accurately captured for integration into the Digital Product Passport (DPP) and other transparency disclosures.

What You'll Need

• Strategic Execution: Proven ability to think conceptually, plan, and execute projects while managing resources and driving business decisions
• Organizational Excellence: Highly detail-oriented with the ability to prioritize personal workload and effectively delegate tasks in a fast-paced environment
• Collaborative Leadership: A proactive team player skilled at building global relationships and solving problems with an open-minded, innovative approach
• Expert Communication: Excellent written and verbal skills, with a specific talent for summarizing complex information for diverse audiences
• Adaptability: Flexible and self-motivated, with a knack for identifying opportunities for improvement and pivoting as industry landscapes change
• Technical Proficiency: High degree of proficiency with MS Office Suite (Word, Excel, PowerPoint, Outlook)

Education: Bachelor’s Degree or equivalent (highly preferred).

Industry Experience: Regulatory Compliance, ideally within the apparel or retail sectors.

Strategic Track Record: Demonstrated success in developing and implementing comprehensive regulatory compliance programs and strategies.

Technical Expertise: Deep knowledge of global product safety regulations, industry best practices, and emerging compliance trends.

Analytical Rigor: Proven experience analyzing complex regulations in various regions across the world.

Industry Networking: Well-versed in the key organizations and initiatives driving compliance within the retail and apparel space.

The Perks

Work-life balance:

•  Flexible start and finish times
•  Bring your dog to work

Wellbeing:

•  Employees Assistance program to support with mental, physical and financial health
•  Fully equipped free gym and on-site wellness room in Brick Lane and 50% discount of external gym memberships
•  Private Medical Insurance

Employee Discount:

•  Up to 40% off at all URBN Brands

Pension

3% contributions

Community:

•  One paid day to either volunteer or fundraise for a charity of your choice

 Travel:

•  Cycle to work scheme, season ticket loan

Continued Development:

•  We offer structured support within the business alongside continued learning and development

Equal Opportunity Statement

URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.