Production Manager, Atlanta Symphony Hall Live

Woodruff Arts Center employees play an integral role in creating and supporting great art and education initiatives at the nation’s third largest arts center. Comprised of three Art Partners—Alliance Theatre, Atlanta Symphony Orchestra and High Museum of Art—there’s a role for everyone at The Woodruff.

Reports to:

FLSA:

Employment Status:

The Stage Manager is responsible for advancing, coordinating, and executing all production aspects related to non-orchestral events at Atlanta Symphony Hall. This role ensures seamless communication and logistical planning between touring artists, rental clients, and internal teams to deliver high-quality events. The ideal candidate will have strong organizational and leadership abilities, as well as the flexibility to manage multiple projects in a fast-paced environment. This position plays a critical role in the successful delivery of diverse events at Atlanta Symphony Hall, from concerts to conferences, ensuring that each event is executed to the highest standard.

WORK SCHEDULE:

Monday – Friday, 9:00AM – 5:00PM, with the understanding of flexibility based on event schedules; nights, weekends, and holidays will be required as needed to accommodate load-ins, rehearsals, event execution, and load-outs.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Advance all production aspects related to touring artists and rental clients, ensuring seamless coordination and communication for all non-orchestral events.
• Collaborate closely with Atlanta Symphony Hall Live and the Director of Production on all advancing and production needs to ensure consistency and alignment across all events.
• Responsible for all on-stage, backstage, and other technical and site planning details of events, including advancing and obtaining technical information such as venue details, production needs, and rider requirements (e.g., stage, sound, video, lighting, backline, live streaming, video projectors, camera packages, and labor crews), as well as site operations (e.g., loading dock reservations, power, heavy equipment, permitting, and engineering).
• Develop and maintain relevant documents, including production and site drawings, timelines, and schedules related to day-of-show operations based on artist/rental clients' advances and technical riders.
• Review offers and budgets to ensure all expenses are aligned, making necessary adjustments to stay within budgetary constraints.
• Schedule and manage runners to support the needs of artists and clients, including transportation and other logistical support.
• Approve catering and dressing room hospitality arrangements, ensuring all requirements and preferences are met for touring artists and clients.
• Coordinate tour vehicles and rental vans, including booking, scheduling, and logistics to accommodate transportation needs for tours and events.
• Liaise regularly with all stakeholders, including tour managers, rental clients, and internal teams, to ensure all production elements are aligned with event specifications and expectations.
• Oversee load-in, setup, and load-out processes, ensuring that all technical and logistical aspects are handled efficiently and effectively.
• Maintain regular communications with Atlanta Symphony Hall LIVE and the Director of Production via weekly meetings, calls, and email communications.
• Facilitate proper interdepartmental communication and organization, ensuring that all teams are aligned and informed.
• Handle last-minute changes and problem-solving to address any unforeseen issues that arise during the production and event execution.
• Submit final payroll and invoices, ensuring timely and accurate processing for all involved in the event.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Experience:

• Bachelor’s degree in technical theater, production management, or a related field preferred.
• Minimum of 3-5 years of experience in stage or production management for live events, concerts, or similar environments.
• Experience working in a multi-venue or performing arts setting is highly desirable.
• Technical Skills and Abilities:
• Strong knowledge of stage, sound, lighting, video, and backline equipment, including live streaming, video projectors, and camera packages.
• Familiarity with site operations, including power distribution, heavy equipment, permitting, and logistics.
• Strong understanding of labor crew scheduling and managing technical teams.
• Competency in budgeting and financial tracking, with experience reviewing offers, riders, contracts, and aligning expenses with budgetary constraints.
• Proficiency in using Microsoft Office, including Outlook, Word, and Excel.
• Excellent verbal and written communication skills with the ability to liaise effectively with artists, tour managers, rental clients, and internal teams.
• Strong interpersonal skills with the ability to maintain professional relationships in a high-pressure, fast-paced environment.
• Ability to lead meetings, provide clear instructions, and communicate event-specific needs across departments.
• Strong problem-solving skills and the ability to remain calm under pressure, especially when dealing with last-minute changes or unforeseen issues.
• Exceptional organizational and time management skills to manage multiple events and projects simultaneously.
• Attention to detail in planning and executing all aspects of event production.
• Ability to handle administrative duties such as payroll submission and invoice processing accurately and efficiently.
• Proven leadership and team management experience, including overseeing technical teams, runners, and event staff.
• Ability to provide direction and support to ensure smooth operations during events, from load-in to load-out.

PHYSICAL DEMANDS/WORK ENVIRONMENT:

The work environment and physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

• Ability to stand, walk, and move equipment during events for extended periods.
• Ability to lift and carry heavy equipment and production materials as needed.
• Some standing, walking, bending, frequent use of hands, stooping, and light lifting (at least 50 pounds) are required.
• The noise level in the work environment is usually moderate but can reach loud decibel levels during live performances and events.