Virtual Account Manager (VAM) - CHERY or LEPAS

Virtual Account Manager

Location: Nantwich
Job Type: Full-Time
Salary: Up to £35,000 plus £5,000 performance related bonus potential
Working Pattern: Flexible Remote - 1 day office based in Nantwich

Join Our Team

At ROI, we’re dedicated to providing outstanding business support services to a diverse range of UK’s automotive brands. Our commitment to excellence has seen us partner with well known brands such as BMW, JLR, Volvo, Kia, Polestar, Omoda, Jaecoo and Volkswagen. We are in pursuit of innovative individuals who are passionate about success and keen on driving results.

Join us to help drive the UK growth of two ambitious automotive brands putting innovation and technology at the heart of their vehicles. CHERY combines global automotive expertise with smart tech and a range of modern SUVs, while LEPAS brings a fresh, high end and design-led approach to electrified driving. We’re recruiting three Virtual Account Managers, two supporting CHERY and one supporting LEPAS, to build strong business relationships, develop sales opportunities and help shape their growth in the UK fleet market.

The Role

The Virtual Account Manager will drive vehicle sales to new and existing corporate fleet customers across an allocated UK territory, with an initial focus on winning new business. The role involves building a strong sales pipeline, developing lasting customer relationships and delivering market-leading service to maximise sales opportunities.

Essential skills and experience

• Proven account management experience, with the ability to build strong customer relationships and identify opportunities to grow sales.

• Excellent communication, listening and influencing skills, with the ability to understand customers’ needs, resolve issues and recommend suitable solutions.

• Strong sales, negotiation and closing skills, with a track record of achieving targets and meeting deadlines in a target driven environment.

• Experience in prospecting and generating your own sales leads.

• A results-driven approach, with the ability to manage competing priorities and maintain productivity in a busy environment.

• Strong attention to detail, particularly when checking figures, reviewing contract terms and preparing accurate customer proposals.

• A collaborative approach, with the ability to work effectively with colleagues and stakeholders across the business.

• A professional, friendly and positive manner, with confidence in representing the business to customers.

• Strong IT skills, including Microsoft Office, and experience using CRM systems, with the ability to learn and use ROI Gateway platforms.

Desirable skills and experience

• Experience within fleet sales, leasing or the wider automotive sector, including dealership or manufacturer environments.

• Experience working in a B2B sales environment.

• Familiarity with LinkedIn Sales Navigator and other sales enablement tools.

Key Responsibilities

• Identifying and maximising sales opportunities through building excellent relationships with key customer contacts to grow your customer order bank.

• Positioning the CHERY or LEPAS brands and products effectively with end user decision makers.

• Creating, managing and positioning end user terms.

• Setting up demo programmes.

• Managing and developing customer relationships.

• Working in very close partnership with retailers, leasing companies and the wider CHERY or LEPAS sales teams.

• Building and managing the customer base through the CRM system, ensuring that this is the single source of truth for all customer/prospect data.

Benefits of Working with Us

Values such as innovation, collaboration, and excellence underpin everything we do at ROI. Our people-focused approach ensures that our employees thrive in a supportive environment and this is reflected in our benefits, designed to encourage professional and personal development.

We offer:

• A generous £500 annual health and wellbeing allowance to support your personal wellness goals.

• Opportunities for professional development through education bursaries and training.

• An additional day off on your birthday, along with a gift voucher.

• Comprehensive healthcare options, including private medical insurance and dental cover.

• A flexibility scheme that accommodates parental leave and family responsibilities.

• Accrued annual leave benefits that enhance with your service duration.

• Exclusive access to subsidised car purchase plans.

Application and Interview Process

If you are ready to drive meaningful relationships and make an impact in a dynamic industry, we invite you to apply to our team as a Virtual Account Manager. Your application will initially be reviewed by our recruitment team who will contact you for a short initial screening call if they feel your skills and experience are a good fit for the role. If this goes well you'll be invited to a Teams interview with the hiring manager.

At ROI, we celebrate diversity and are committed to creating an inclusive environment for all employees. We look forward to receiving applications from people of all backgrounds.