Medical Assistant Float - Highland Medical

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Job Summary

Assist physicians and physician assistant(s) with the care of patients in the medical office; preparing for their visit through pre-visit planning, rooming the patients, reconciling medications with the patients within the EMR system, performing office clerical duties and Medical Assistant duties such as vital signs and Ekgs.

Essential Functions

• Prepare examination rooms and patient charts.
• Escort patients to rooms; prepare patients for examinations.
• Accurately record height, weight and blood pressure from the patient visit; chart or enter in electronic health record and graph findings.
• Ask patient or guardian about reason for visit and document.
• Prepare charts for upcoming patient visits with proper paperwork necessary for the visit.
• Perform vision and hearing screenings as requested by Physician or provider.
• Assist physicians and physician extender(s) as needed with sick visits, preventive care visits, and paperwork preparation, as needed.
• Clean and restock rooms and equipment as needed on a daily basis by end of day.
• Assist with securing referrals and making specialist or test appointments.
• Relay messages to patients as may be required by physicians or physician extender(s).
• Assist the front desk staff as necessary with answering phones and filing.
• Perform phlebotomy by venipuncture or finger stick.
• Prepare for urine culture and analysis.
• Prepare for and run strep tests and all other laboratory tests.
• Assist physicians, physician extender(s) and nurses with procedures.
• Prepare instruments for autoclave.
• Assist with bringing charts to and from the front desk if applicable.
• Prepare new patient charts.
• File patient visit documents and notes.
• Support the front desk with Receptionist responsibilities.
• Document within the electronic health record (EHR) accurately and thoroughly, when available.
• Demonstrates adherence to Highland Medical, P.C. Standards
• A. Organizational
• Working Together
• Demonstrates the ability to work together with employees
• Demonstrates courtesy and respect in all customer interactions
• Demonstrates a positive spirit of service
• Empowerment
• Demonstrates use of self-directed communication and decision-making
• Demonstrates effective problem-solving skills
• Demonstrates accountability for own words and actions at all times
• Demonstrates ability to complete work responsibilities/projects in a thorough and timely manner
• Communication
• Demonstrates positive communication in all interactions
• Demonstrates professionalism and courtesy in all interactions
• Appearance
• Demonstrates personal pride in appearance
• Demonstrates compliance with dress code
• Demonstrates assistance in maintaining a clean, clutter-free environment
• Responsiveness
• Demonstrates ability to provide timely feedback/communication to patient, visitor, or co-worker
• Demonstrates effective problem-solving to point of resolution for customer
• Excellence in Service
• Demonstrates ability and desire to exceed customer (internal or external) expectations within job requirements
• Demonstrates positive outcomes in all aspects of job requirements

Qualifications

• High School Required
• Certificate Preferred or
• Certificate Preferred
• 1-3 years Work experience in a hospital setting or medical office. Preferred
• Phlebotomy (Medium proficiency)
• Medical Records System (Medium proficiency)
• Taking Vitals (High proficiency)
• Medical Assistant Preferred