Convention Operations Attendant

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Position Summary:

The Convention Services Attendant is responsible for properly setting up and maintaining all meeting and entertainment venues. 

   Primary Duties and Responsibilities:

• Provides superior guest service.

• Maintains and perpetuates a positive organizational culture according to the principles of the Spirit of Tâlícn and the Core Values of ilani.

• Correctly and efficiently sets up and breaks down all functions related to meetings and Entertainment Center events and off-site events according to the banquet event order.

• Keeps meeting space and BOH storage areas clean and organized.

• Maintains familiarity with the various types of workable setups for each function room.

• Working knowledge of A/V equipment and assists A/V person/guest as needed.

• Transports and stores tables, chairs, and other equipment.

• Maintains security of equipment, keys, and supplies issues each day.

• Corrects and/or reports unsafe conditions or equipment immediately to a supervisor.

• Maintains constant awareness of safety and accident prevention and ensures that all team members are adequately trained in safety policies and procedures.

• Assists guests whenever possible, referring all requests that are beyond the scope of responsibility immediately to a supervisor; responds to requests from guests, supervisors, or management in a timely, friendly, and efficient manner.

• Maintains confidentiality of sensitive information.

• Performs other duties as assigned.

Minimum Qualifications:

• High School Diploma / GED; Recognized as equivalent to a High School Diploma (RED) or Foreign High School Diploma (FHD).

• Must possess excellent interpersonal skills with an ability to foster a supportive and enabling team environment.

• Excellent organizational and multi-tasking skills with an emphasis on having an eye for detail.

• Must be able to understand and consistently deliver brand standards.

• Must perform job functions with attention to detail, speed, and accuracy.

• Must be able to work various shifts and flexible hours, including evenings, nights, weekends (Fridays - Sundays), holidays, and overtime as needed.

• Must be able to stand, walk, bend, and move around during the entire shift.

• Must be able to exert up to 100 pounds of force occasionally, and/or 50 pounds of force frequently, and/or 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.

• Must possess a valid Driver’s License.

• Must be willing to work in a smoking environment.

• Must be willing to adhere to company health and safety measures.

Work Shift:

Wages:

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