Housekeeping Inspector

At Monarch Casino Resort Spa, we are more than just a premier destination for luxury gaming and hospitality in Black Hawk, Colorado; we are creators of unforgettable moments. Our commitment to excellence shines through our exceptional gaming, exquisite dining, and indulgent spa services, all set in an inviting and sophisticated atmosphere. As a family-owned business, we prioritize nurturing lasting relationships with our guests and the community, ensuring that every interaction is warm, memorable, and tailored to foster a true sense of belonging.

Job Title: Housekeeping Inspector
Salary: Starting at 23.00 per hour; 25.00 per hour for graveyard assignments
Status: Full Time
Shift: Days; graveyard assignments subject to availability

MONARCH CASINO RESORT SPA

Monarch Casino Resort Spa in Black Hawk, Colorado, sits 45 minutes west of downtown Denver. Rated by AAA as a Four Diamond resort, Monarch is in the top five percent of the nearly 31,000 properties approved by AAA that achieve this designation. Boasting 23 floors filled with 516 luxurious guest rooms and suites, five distinct restaurants, and over 40,000 square feet of gaming featuring 1,100 slot machines and over 45 table games. Spa Monarch carries the #1 Hotel Spa rating from USA Today’s Readers' Choice Awards. Monarch Chophouse carries OpenTable’s Diner’s Choice Award along with the Wine Spectator Award of Excellence. An award shared by Bistro Mariposa for both 2024 and 2025.

As a family-owned business, we are committed to excellence in every guest experience. We offer exceptional gaming, exquisite dining, unique and indulgent spa experiences, and a warm, welcoming acknowledgment every time you step through our doors. We focus on building lasting relationships with our guests and community, ensuring every interaction is hospitable and welcoming.

The Housekeeping Inspector oversees assigned guest-floor activities, verifies room cleanliness and readiness, and guides Team Members in maintaining housekeeping standards.

Responsibilities:

• Oversee daily housekeeping operations on assigned floors.
• Inspect guest rooms to ensure they are thoroughly cleaned and ready for guest arrivals.
• Follow and reinforce company policies and applicable OSHA and Health Department guidelines.
• Provide direction and motivation to Team Members to support service quality and productivity.
• Retrain Team Members as needed to address cleanliness issues and maintain consistent standards.
• Complete reports and projects as directed by the Housekeeping Manager.
• Perform other duties as assigned.

Qualifications:

• High school diploma or GED preferred.
• Previous housekeeping experience preferred.
• Ability to complete assigned duties with attention to detail, speed, accuracy, and follow-through.
• Availability to work weekends based on operational needs.
• Physical requirements: Ability to stand for extended periods, up to eight hours per day; walk, sit, handle tools and objects, reach, climb stairs, balance, stoop, kneel, crouch, or crawl as required by assigned tasks; and occasionally lift or move up to 25 pounds, with or without reasonable accommodation.
• Ability to communicate effectively with Team Members while performing inspection and training duties, with or without reasonable accommodation.

Benefits:

• Enhanced health, dental, and vision insurance, along with a flexible spending account.
• Education, tuition, and certification reimbursement (up to USD 6,000 per calendar year).
• Growth opportunities available within department/company.
• Access the team dining hall with one free hot meal per shift.
• Company-matched 401k.
• Paid time off and six observed holidays
• Team Member Hotel, Retail, and Spa Discounts
• Team Member Anniversary Recognition (earn resort credit, vacation trips and more!)

Save your gas and mileage on your car! Check out these convenient casino bus routes at www.casinoshuttle.com . As a Team Member of Monarch, we subsidize your bus transportation up to 80%!

An Equal Opportunity Employer: Monarch Casino Resort Spa does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, genetic information or any other status protected by law or regulation. It is Monarch’s intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.

We believe that our people are at the heart of our success. By investing in our team through growth opportunities and robust training programs, we cultivate an environment of loyalty and pride. Our focus on building a talent ecosystem in collaboration with local institutions enables us to ensure that every experience at Monarch reflects the luxury and dedication we stand for. Join us in creating extraordinary experiences that inspire and elevate the spirit of hospitality.