Count Team

At Monarch Casino Resort Spa, we are more than just a premier destination for luxury gaming and hospitality in Black Hawk, Colorado; we are creators of unforgettable moments. Our commitment to excellence shines through our exceptional gaming, exquisite dining, and indulgent spa services, all set in an inviting and sophisticated atmosphere. As a family-owned business, we prioritize nurturing lasting relationships with our guests and the community, ensuring that every interaction is warm, memorable, and tailored to foster a true sense of belonging.

Job Title: Count Team

Salary: $22.00 +

Shift: Early days, 6 a.m. start time– weekends and holidays required

Status: Full Time

Monarch Casino Resort Spa in Black Hawk, Colorado, sits 45 minutes west of downtown Denver. Rated by AAA as a Four Diamond resort, Monarch is in the top five percent of the nearly 31,000 properties approved by AAA that achieve this designation. Boasting 23 floors filled with 516 luxurious guest rooms and suites, five distinct restaurants, and over 40,000 square feet of gaming featuring 1,100 slot machines and over 45 table games. Spa Monarch carries the #1 Hotel Spa rating from USA Today’s Readers' Choice Awards. Monarch Chophouse carries OpenTable’s Diner’s Choice Award along with the Wine Spectator Award of Excellence. An award shared by Bistro Mariposa for both 2024 and 2025.

As a family-owned business, we are committed to excellence in every guest experience. We offer exceptional gaming, exquisite dining, unique and indulgent spa experiences, and a warm, welcoming acknowledgment every time you step through our doors. We focus on building lasting relationships with our guests and community, ensuring every interaction is hospitable and welcoming.

Responsibilities:

• Be comfortable with collecting, sorting, and counting large sums of cash accurately and safely in open and closed environments.
• Transfer money from the gaming floor to the count room.
• Operate and maintain cash counting machines as directed.
• Casino set up – prepare the casino for drop by placing Empty BV cans at each machine and opening all Belly glass doors.
• BV drop – remove BV from all machines; replace with empty BV cans and transport funds and tickets to the count room.
• Table games count – open each table game drop box, count all monies from the box, accurately prepare the master games sheet by entering all table games paperwork and currency totals, verify funds balance to the sheet.
• BV count – open each BV, count and strap currency and tickets, prepare all paperwork, verify funds balance to totals, turn funds over to cashier.
• Kiosk drop – remove Kiosk BV from all kiosks; replace with empty BV and transport funds to the count room.
• Kiosk count – open each BV, count and strap currency and tickets, prepare all paperwork, verify funds balance to totals, turn funds over to cashier.
• Responsible for checking out keys from the key watcher for each drop and count
• Other related duties, including but not limited to complying with the following: Colorado Limited Gaming Act, Colorado Gaming Rules and Regulations, Colorado Internal Control Minimum Procedures, Colorado Liquor and Beer Codes, Federal requirements for Anti-Money Laundering, Company Policies, and IRS reporting.
• Thorough knowledge of applicable Company and departmental policies and procedures as well as the willingness to learn and follow any policy or procedure that may be introduced in the future.
• Seek and receive technical direction, training, and guidance from the Count Team Supervisor and Manager. Must be a team player.
• Wear and maintain regulation uniforms properly, including scrubs, a jumpsuit, a gaming badge, and a name tag, at all times while on gaming property.
• All Count Team Members maintain a clean and safe work environment. 
• Perform other job-related duties as directed.

Qualifications:

• High School Diploma or equivalent experience
• Must be able to obtain a Colorado State Gaming license
• Must have strong mathematical and 10-Key skills
• Must have EXCEL spreadsheet and data entry knowledge
• Must have basic computer skills, including good Outlook and Excel skills
• Previous experience with heavy cash handling preferred
• Ability to interface effectively with co-workers in a small space at times
• Accuracy and attention to detail are necessary for the completion of regulatory forms
• Familiarity with Cummings machines a plus
• Ability to follow written and oral instructions
• Strong organizational skills and ability to multi-task
• Ability to function as part of a team and remain calm and professional when under pressure or high stress situations

PHYSICAL DEMANDS

• Frequent brisk walking, climbing stairs, kneeling, stooping, bending, stretching, twisting, reaching, pushing, pulling, and standing for extended periods of time. Lifting requirements up to 50 lbs. from floor to chest height, on a frequent basis. Being able to occasionally push or pull, with mandatory assistance, a cart weighing over 400 lbs.

Benefits:

• Enhanced health, dental, and vision insurance, along with a flexible spending account.
• Education, tuition, and certification reimbursement (up to $6,000 per calendar year).
• Growth opportunities available within the department/company.
• Access to the team dining hall with one free hot meal per shift.
• Company-matched 401k.
• Paid time off and six observed holidays
• Team Member Hotel, Retail, and Spa Discounts
• Team Member Anniversary Recognition (earn resort credit, vacation trips and more!)

Save your gas and mileage on your car! Check out these convenient casino bus routes at www.casinoshuttle.com As a Team Member of Monarch, we subsidize your bus transportation up to 80%!

An Equal Opportunity Employer: Monarch Casino Resort Spa does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, genetic information or any other status protected by law or regulation. It is Monarch’s intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.

We believe that our people are at the heart of our success. By investing in our team through growth opportunities and robust training programs, we cultivate an environment of loyalty and pride. Our focus on building a talent ecosystem in collaboration with local institutions enables us to ensure that every experience at Monarch reflects the luxury and dedication we stand for. Join us in creating extraordinary experiences that inspire and elevate the spirit of hospitality.