Detention Diversion Case Manager (OPEN & PROMOTIONAL)

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Job Description:

The following documents are required to be submitted with your application. Applications that do not include all required documents may not be considered:
• Resume
• Cover Letter

ESSENTIAL JOB FUNCTIONS

• Provides knowledge of available systems and resources to the diversion program treatment team to ensure diversion participants are receiving maximum benefits of the program. (OR Provides crisis response and intervention to individuals as part of the screening and referral process).
• Organizes and/or participates as needed in regularly scheduled care coordination meetings with diversion program  Jail staff and community based providers to ensure continuity of care and engagement are maintained as well as ensuring contractual and State requirements are met.
• Screens, assesses, and provides referrals to the Misdemeanor and Low-Level Felony Diversion Program. (OR Manages and oversees the Misdemeanor and Low-Level Felony Diversion Program).
• Reviews quarterly program data collected and reported to Spokane County CSHCD and the Court by community based providers; adjusts program and/or services as needed.  Data includes, but is not limited to, number and type of appointments scheduled, kept, cancelled, or missed, as well as the reason for missed appointments, etc. (OR Will comply with all federal, state, and local requirements regarding mental health treatment, referral, and confidentiality issues as well as requirements pertaining to the Spokane County Regional Behavioral Health Organization).
• Represents the interests of SCRBHO, the public, and the diversion participants by maintaining the original mission and integrity of the program.
• Schedules and facilitates diversion program treatment team initial treatment planning sessions, monthly care coordination meetings, and ad hoc crisis intervention meetings.
•  Ensures community based providers report accurate and timely data reports to the Court.
• Performs other related duties as required/assigned.

Community Services

• Serves as a care coordinator and case manager for the Spokane County 5177 Mental Health Prosecutorial Diversion Program.
• Facilitates and maintains meetings with program partners and stakeholders.
• Manages the collection, organization and review of research and data analysis for the 5177 Prosecutorial Diversion Program.
• Provides community outreach to partners, stakeholders, and program participants, provides presentations of the program to public defenders, prosecutors, and other legal stake holders; and program orientation for new participants.
• Provides peer support, training and orientation to new employees to the 5177 program.

Detention – Geiger

• Teaches rehabilitative programs at Geiger such as: anger management, parenting, job readiness, etc.

Detention – Jail

• Assists inmates with getting into a drug rehabilitation program, housing, setting up medical benefits, food stamps, obtaining scripts for medications when they are released, and setting up appointments with counselors.
• Answers inmate correspondence forms (kites) regarding discharge planning needs and requests for resources
• Entry Services to High Risk/High Needs Mental Health Population: Re-entry planning, day to day discharge planning (housing, transportation, coordinating with community providers, mental health intakes, medications, drug and alcohol treatment, co-occurring, etc) for Mental Health inmates on 4E, 3W and 6E.
• Eastern State Hospital returns- each inmate returned from Eastern has a detailed discharge plan/recommendation the needs to be carried out.
• Coordinate with courts and attorneys for release plans.
• Assist Re-Entry stakeholders in their access to inmates as they are working on re-entry planning once the inmate is released in the community.
• Mental Health Sentencing Alternative coordination with DOC and community providers.
• Each MHSA candidate must have mental health evaluation, coordination for community provider intake, medication upon release, etc.
• Drug treatment coordination for inmates housed at the Jail.

EDUCATION AND EXPERIENCE REQUIREMENTS

• Bachelor’s degree from an accredited college or university in social work, human services, counseling, or other behavioral science. 
• One (1) year of direct experience in the mental health or behavioral health system, preferably in a public mental health system.
• May also consider an equivalent combination of related education and experience that provides the requisite knowledge, skills and abilities.
• The ideal candidate will be a self-motivated individual that can work cooperatively with diversion staff, Detention Services staff, community based behavioral health practitioners, and individuals receiving behavioral health services.
• CSHCD - Care Coordinator services are provided primarily in the community and vary in intensity, frequency, and duration in order to support the diversion participant's ability to access community based services, manage functional difficulties, or otherwise realize goals for successfully completing the diversion program. 

Detention Services:

• Requires a DBHR affiliated counselor's certificate within sixty (60) days of hire.
• Possession of a valid Washington Driver's License at time of hire and for the duration of employment; and the ability to provide suitable transportation which is approved by the County.

KNOWLEDGE, SKILLS, AND ABILITIES

• Knowledge of utilization management of public mental health.
• Knowledge of Federal regulations and State laws applicable to public mental health.
• Knowledge of public and private mental health providers and community resources and programs available to clients with identified needs.
• Knowledge of computer applications related to the work including proficiency in Microsoft Word and Excel.
• Knowledge of record keeping principles and practices; correct business English, including spelling, grammar and punctuation.
• Knowledge of techniques for dealing with a variety of individuals from various socio-economic, ethnic and cultural backgrounds, in person and over the telephone.
• Knowledge and understanding of mental health and substance use referral process
• Skilled in collecting and providing reentry resources.
• Skilled in communicating effectively both orally and in writing, sufficient to exchange or convey information and to give and receive work direction.
• Skilled in establishing and maintaining effective working relationships with those contacted in the course of the work.
• Ability to efficiently refer to and effectively utilize county funded community resources for the least restrictive level of care.
• Ability to analyze, interpret, apply and explain utilization data
• Ability to prepare clear and concise reports, correspondence and other written materials.
• Ability to use initiative and independent judgment within established procedural guidelines; organize own work, set priorities and meet critical deadlines.
• Ability to perform all related duties with accuracy and efficiency.

BEHAVIORAL STANDARDS

All County employees are responsible for contributing to a safe and positive work environment, actively demonstrating the County values in their daily work and interactions:

• Respect:   Appreciating and valuing customers, other County employees and County leadership by showing courtesy, friendliness and fairness.  Communicating in a productive and professional manner.   
• Accountability:   Honoring and delivering on commitments by taking responsibility for personal actions and results; being a responsible steward of public resources and the trust County residents have placed in each of us.
• Integrity:   Modelling transparent and ethical behavior and demonstrating it with honest and trustworthy behaviors and actions; leading by example and performing work to the highest standards.
• Innovation:   Striving for excellence by actively pursuing opportunities for new and improved methods, procedures or technologies; fostering an environment of engagement and empowerment and embracing continuous improvement.

WORKING CONDITIONS  

• The work environment is primarily inside, where the noise and temperature levels are moderate.

• To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily.  Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described. As every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in the job description, but which may reasonably be considered incidental in the performing of their duties as though they were included in this job description.

Total Compensation:

Total compensation is an estimate based upon base compensation, median retirement fund contributions, and current employer-paid health and related benefit contribution rates (including medical, dental, life insurance, long term disability, and leave). The actual total will vary depending upon each employee's enrollment choices.

Please select the link below to view Spokane County Benefits:

• Benefits | Spokane County, WA