Supervisor, HR Services

Overview

Supervisor, HR Services

Herbalife GBSC Krakow

About the role:

Herbalife is seeking an experienced Supervisor, HR Services to join our Europe & Africa HR Services Centre in Kraków.

This is an exciting opportunity to lead a team of HR professionals supporting over 25 countries while playing a key role in the ongoing transformation and expansion of our HR shared services model. You will drive operational excellence, process standardization, and service delivery while partnering with HR teams and stakeholders across Europe and Africa.

Key Responsibilities

• Lead, coach, and develop a team of 4-5 HR Services professionals.
• Manage HR operational processes, including onboarding, offboarding, benefits administration, HR data management, rewards, learning administration, and reporting.
• Partner with HR Business Partners across Europe & Africa to deliver high-quality support to employees and managers.
• Coordinate process migration, knowledge transfer, and transition activities.
• Develop and maintain process documentation, work instructions, and service standards.
• Drive continuous improvement, standardization, and operational efficiency initiatives.
• Support HR transformation and change management activities.

What You'll Bring

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• 3+ years of experience in an HR Shared Services, HR Operations, or HR Service Centre environment.
• Experience leading and developing teams or managing projects.
• Experience with process migration, transition, or knowledge transfer activities.
• Strong stakeholder management and customer service skills.
• Excellent communication, organizational, and problem-solving abilities.
• Experience working with HR systems, reporting, and data analysis.
• Ability to thrive in a dynamic, fast-paced environment.

Why Join Herbalife?

Join a growing HR Services organization where you'll have the opportunity to influence how HR support is delivered across Europe & Africa, lead meaningful change, and contribute to building a best-in-class employee experience.

If you're passionate about people leadership, continuous improvement, and creating exceptional HR services, we'd love to hear from you :)

We offer:

• Luxmed VIP package sponsored by the company.
• Mybenefit System (Kafeteria or Multisport Card).
• Life and Health Insurance.
• Extra hours off - wellness hours 15h per year.
• Hybrid work - 3 days in the office / 2 days from home.
• Annual bonus + Easter, Christmas & Vacation bonuses.
• Personal development opportunities and access to online training environments like free access to the LinkedIn Learning platform.
• Unlimited access to company products in the kitchen.
• Free parking slots - first come first served via company application.
• Family and entertainment events like Santa Claus and Children's Day.
• Possibility to shape our company through CI activities & programs.

Who we are:

Herbalife is a global nutrition company that has helped people pursue a healthy, active life since 1980. Our nutrition, weight management and personal care products are available exclusively to and through dedicated independent Members in more than 90 countries.

Our company offers a culture focused on people, their needs, relationships and careers – helping talents grow and giving them a chance to change lives.

Learn more: https://www.herbalife.com

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