Administrative Coordinator

Essential Functions (Principal Duties and Job Responsibilities):

• Administers and coordinates department activities, office services and the work activities of lower-level support personnel.
• Assists in the development and implementation of office procedures and work schedules.  Plans, schedules and facilitates meetings.
• Acts as liaison with other departments, faculty, staff, students and external organizations and responds to inquiries regarding department policies, procedures and functions.
• May participate in the hiring, disciplining, termination and evaluation of assigned support staff.
• Composes, formats and types correspondence using PC applications including word processing and spreadsheets.
• Monitors, complies and interprets department budgetary and financial items and grant specifications.

• Manage admissions phone and email inquiries from prospective students for various academic programs 
• Utilizes Work Day Information System
• Assist in planning, allocation and monitoring of fiscal, physical, human and technological resource
• Develop web presence for role/services
• Formulate system to solicit feedback from internal and external customers
• Work proactively to accomplish tasks and communicate accomplishments to supervisor;
• Formulate policies and procedures for the program
• Assist with the development of programs for students
• Performs other related duties as assigned

Knowledge, Skills and Abilities Required:

• Ability to evaluate situations and make decisions
• Ability to establish and maintain an effective working relations with students, the public and other employees

• Ability to express ideas clearly and concisely, orally and in writing.
• Critical thinking skills.
• Ability to gather data, compile information and prepare reports.
• Skill in examining and re-engineering operations and procedures, formulating policy, and developing and implementing new strategies and procedures.

• Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
• Advanced writing and editorial skills.

• Intermediate to advance experience working with computers and various software applications.

• Knowledge of communication principles, media, and marketing techniques.
• Demonstrated strong commitment to service
• Excellent organizational and time management skills
• Excellent interpersonal, oral and written, analytical research and problem-solving skills
• Demonstrated ability to coordinate multiple projects
• Demonstrated ability to make decisions

Education and Experience Required:

• Bachelor's degree and experience in enrollment services

• Strong analytical and organizational skills.

• Ability to maintain confidentiality and exercise sound judgment.

• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint)

Education and Experience Preferred:

• Master’s degree in Higher Education Administration, Business Administration, Public Administration,
• Experience in Student Affairs administration.
• Knowledge of Workday or similar student information systems.
• Demonstrated ability to manage multi-department budgets.
• Experience working with student fee management.
• Familiarity with higher education regulatory requirements (FERPA, Title IX, Clery Act).