Project Delivery Manager

Company Overview

Founded in 2014, and listed on the ASX since 2015, Superloop’s purpose is to enable better internet for Australian homes and businesses through reimagining how telco should be delivered. We enable challenger retail brands (including Superloop and Exetel brands) to take a larger share of the market, leveraging Superloop’s Infrastructure-on-Demand platform. Superloop provides connectivity and services to customers in three segments of the market: Consumer, Business and Wholesale. Through Smart Communities, we own and operate extensive fibre to the premises (FTTP) and managed Wi-Fi networks that service residential and commercial communities including multi-unit dwellings. Through Neoloop we offer open access to our FTTP networks to other Retail Service Providers. Our offerings leverage Superloop’s investments in physical infrastructure assets that include fibre, subsea cables and fixed wireless, as well as Superloop’s software platforms. Hundreds of thousands of homes and businesses rely on Superloop and Exetel every day for their connectivity needs.

Visit www.superloop.com to learn more.

Business Unit Overview

Our Business Unit integrates Corporate Development, Infrastructure Delivery, and Smart Communities, and is accountable for driving strategic growth through a combination of acquisition, development, integration, and operations.

Through the Corporate Development function, we identify, assess, and execute strategic investments and M&A opportunities that accelerate our network reach, customer base, and capabilities. This includes full lifecycle responsibility - from origination, due diligence, and transaction execution through to post-acquisition integration.

We lead the design and deployment of FTTP and digital infrastructure into greenfield and smart community environments, partnering with developers and utility partners to enable the connected communities of tomorrow.

Role Purpose

The Project Delivery Manager is responsible for the planning, execution and ultimately the on time and on budget delivery of high-quality network infrastructure and site build projects in support of existing contracts and new business. The Project Delivery Manager will also provide technical advice and assistance to the wider team.

Key Responsibilities

• Plan, estimate, and manage projects to defined scope, cost, schedule, and quality parameters.

• Establish and maintain a Risk, Issue, and Opportunity Program.

• Demonstrate an understanding of contracts and legal frameworks.

• Demonstrate an understanding of cost account management.

• Manage and negotiate win-win outcomes for customers and subcontractors.

• Plan, document, execute, and manage an integration and testing program end-to-end for fibre solutions.

• Demonstrate a technical understanding of telecommunications systems, including GPON and VDSL access networks and associated cabling.

• Design and document GPON fibre technical solutions, including product improvements.

• Establish and maintain an Occupational Health and Safety program for site works.

• Demonstrate familiarity with working within a construction environment.

• Manage support services contracts.

• Plan and execute preventative maintenance programs.

• Support critical network outages and events.

Qualifications and Experience

• Minimum 3 years’ experience in the delivery of telecommunications projects, including cost management.

• Certificate IV in Project Management or relevant IT certification(s).

• Minimum 4 years’ experience in the design and construction of telecommunications and IT systems.

• Demonstrated experience managing multiple projects and subcontractors simultaneously.

• Consistently produce high-quality work, with a focus on improving business processes and how work is completed.

• Ability to explain complex technical or business/project management concepts in easy-to-understand language.

• Ability to communicate effectively with all levels of the business, including senior management.

• Ability to discuss technical and programmatic issues with customers.

• Ability to build effective relationships at all levels of the organisation.

• Ability to manage the expectations of both internal and external customers.

On Offer

• Free Home Broadband

• Free Mobile SIM plan

• Flexibility – 3 days/week in the office

• Lunch on Wednesdays, snacks, donuts and more!

• Diverse and inclusive culture

• Gain skills and build relationships to succeed in the telco and tech industries, at Superloop and beyond.

At Superloop, we’re dedicated to creating a supportive and inclusive workplace where everyone feels safe, valued, and empowered to be who they are. We actively embrace diversity and celebrate the unique backgrounds, perspectives, and experiences of our team members. As an equal opportunity employer, we welcome applicants from all backgrounds to apply, regardless of gender, age, faith, ethnicity, nationality, sexuality, neurodiversity, or physical ability. We’re committed to ensuring that our hiring processes are accessible and inclusive for everyone interested in joining Superloop.