Barista

Overview

About The First Group Hospitality:

The First Group Hospitality is a Dubai-headquartered, full-service hospitality management company specialising in hotel operations, asset management, and F&B strategy. With a team of industry veterans and a proven track record, the company delivers tailored solutions that enhance efficiency, optimise revenue, and maximise asset value for investors and hotel owners. As a trusted third-party hotel management provider, The First Group Hospitality partners with leading global brands to drive operational excellence and long-term profitability, thanks to expertise spanning property performance optimisation, cost management, and guest experience enhancement. Beyond management, The First Group Hospitality develops and operates a dynamic portfolio of upscale hotels, residences, and award-winning restaurants, creating high-value hospitality assets that stand out in the market. For more information, visit tfghospitality.com  About Grand Heights Hotel Apartments:

Located in Dubai’s Barsha Heights, Grand Heights Hotel Apartments combines the convenience of apartment living with the service of a hotel. The property offers 184 studios and one-bedroom apartments for short stays and long-term residents. Facilities include a gym, spa, pool, and exclusive access to Soluna Restaurants & Beach Club on the Palm Jumeirah for both dining and beachside relaxation, creating a comfortable home base for experiencing Dubai.

Job Description

• Perform all necessary tasks to service beverages in the outlet according to the standard of the hotel.
• Provides quality beverages, whole bean and food products consistently for all guests by adhering to all recipes and presentation standards. Follows health, safety and sanitation guidelines for all the products.
• Receive and process payments.
• Achieve total guest satisfaction and organizational profitability through effective utilization of all resources.
• Work towards the timely set up of the outlet areas and the completion of all mise en place work in line with the opening hours.
• Delight the guests by offering trend setting and innovative products and services, contribute to sales activities and assist in maximizing revenue.
• Keep the supplies and stock upto requirements. Prepare store requisitions.
• Extend prompt services to all guests and treat guests and colleagues in a courteous manner.
• Ensure all hygiene standards are met and kept within the outlet environment.
• Ensure all opening and closing checklists are complied with at all times.
• Proper shift handovers to inform colleagues about what happened in the shift and what is important for the rest of the day/week.
• Conduct weekly training sessions on coffee and tea preparation, current and upcoming promotions and up-selling of any F&B products in conjunction with the outlet supervisor.
• Attend all F&B menu item related trainings.
• Support and provide assistance to other outlets whenever necessary.

Desired Skill & Expertise

• Preferably female, 1-2+ years barista experience, good looking as they would be the hotel's first impression.
• Prepares high quality coffee.
• Maintains great customer service to all guests.
• Planning and organising tasks, people and supplies.
• An excellent command of English, proficiency in any other language is a plus.
• A high standard of personal presentation and hygiene.
• Warm, lively and energetic personality while being customer focused.