Project Manager – ERP Platforms

Job Summary

The Project Manager within IT Operations is responsible for delivering technology initiatives through the standardized PMO service catalog, ensuring disciplined demand execution, project delivery, financial oversight, risk management, and governance. The role supports enterprise platforms and partners with Product, Architecture, Platform Owners, ITSM, and business stakeholders to drive predictable delivery outcomes aligned to portfolio priorities.

Responsibilities

Platform Scope: SAP, Workday Financials, or Similar ERP Ecosystems

Additional Focus

• Deliver ERP enhancements and enterprise transformation initiatives.

• Coordinate cross-functional stakeholders across Finance, HR, Procurement, and Operations.

• Manage complex integrations and enterprise data dependencies.

• Support testing, training, and global deployment activities.

Demand Intake & Initiation

• Execute approved demand following PMO intake, prioritization, and funding workflows.

• Validate scope, objectives, dependencies, delivery model, and success criteria.

• Ensure alignment with platform roadmaps and portfolio priorities.

Project & Delivery Management

• Own end-to-end project delivery across planning, execution, monitoring, and closure.

• Develop and maintain integrated project plans, milestones, and dependency tracking.

• Coordinate cross-functional delivery teams, including GDC resources and vendors.

Financial & Resource Management

• Manage budgets, forecasts, burn rates, and delivery variances.

• Coordinate resource plans within established capacity and demand constraints.

• Support capitalization, forecasting, and financial governance processes.

Risk, Issue & Dependency Management

• Proactively identify and manage risks, issues, and cross-initiative dependencies.

• Drive mitigation plans and escalate decision points as required.

• Maintain transparent RAID reporting aligned with PMO standards.

Governance, Reporting & Controls

• Produce standardized PMO reporting, including status, milestones, financials, and KPIs.

• Support stage gates, portfolio reviews, and governance forums.

• Ensure adherence to PMO delivery standards and auditability requirements.

Change & Operational Readiness

• Coordinate with Change Enablement and Release Management.

• Ensure testing, cutover, communications, and readiness activities are planned and executed.

• Support post-deployment stabilization and transition to operations.

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Skills and Experience

Skills

• Strong enterprise project management and PMO delivery expertise.

• Proven experience managing scope, schedule, budget, and risk.

• Familiarity with PMO and ITSM tools, such as ServiceNow PPM, Jira, Azure DevOps, or similar platforms.

• Experience working with vendors and distributed/GDC delivery teams.

• Strong stakeholder communication and executive-level reporting skills.

• English proficiency at B2+ level, with strong written and verbal communication skills.

Education / Professional Experience / Qualifications

• Bachelor’s degree in Technology, Business, or a related discipline, or equivalent professional experience.

• 5–8 years of project management experience in an enterprise IT environment.

• Experience working within formal PMO governance and delivery models.

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