Senior IT Analyst

* This position is hybrid, so being located in Prague is essential

* This is a long-term contract engagement

ABOUT US

OAK’S LAB is a technology partner that helps startups, scaleups, and enterprises build software solutions by deploying empowered product teams. Our innovative solutions have created market leaders across multiple sectors.

• Based in the Czech Republic

• Founded in 2016

• The combined valuation of our clients is $1.7B

OUR PROJECTS

We have built and launched >65 products. Here's a few from our portfolio:

• Nasdaq Private Market - nasdaqprivatemarket.com

• Blackpoint Cyber - blackpointcyber.com

• Capital Markets Gateway - oakslab.com/case-studies/capital-markets-gateway

RESPONSIBILITIES

As an Senior IT Analyst you will play a pivotal role in bridging the gap between business needs and technical development of the product.

• Requirements Analysis: Collaborate with stakeholders to gather, analyze, and document detailed business and technical requirements for the product, ensuring clarity and alignment across teams.

• System Design & Architecture: Design and propose scalable system architectures, data models, and technical workflows

• Technical Feasibility: Evaluate the technical feasibility of proposed features, identifying potential risks, dependencies, and opportunities for optimization.

• Process Optimization: Analyze and improve technical processes, ensuring efficient integration of APIs, third-party services, and cloud-based infrastructure.

• Cross-Functional Collaboration: Work closely with engineering, QA, and design teams to ensure seamless translation of requirements into development-ready specifications and to support implementation throughout the product lifecycle.

• Data-Driven Insights: Leverage data analytics to assess system performance, identify bottlenecks, and recommend enhancements to improve product reliability and user experience.

• Documentation: Create and maintain comprehensive technical documentation, including system diagrams, API specifications, and user flows, to support development and stakeholder communication.

• Progress Tracking & Reporting: Monitor project progress, manage tasks, and provide regular status reports to leadership.

• Stakeholder Communication: Act as a technical liaison between non-technical stakeholders and engineering teams, ensuring clear communication of complex technical concepts.

SKILLS & REQUIREMENTS

• Technical Expertise: 4+ years of experience as an IT Analyst with a strong understanding of cloud-based architectures (e.g., AWS, Azure, GCP), APIs, and microservices.

• Project Management Skills: Ability to define project scope, goals, and deliverables

• Analytical Mindset: Exceptional problem-solving skills with the ability to break down complex business requirements into clear, actionable technical specifications.

• Collaboration Champion: Proven experience working with cross-functional teams, including Product Managers, developers, and designers

• Communication Skills: Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical stakeholders

• Detail-Oriented: Strong attention to detail, with a focus on creating precise documentation and ensuring technical accuracy in all deliverables.

• Tool Proficiency: Familiarity with tools such as Jira, Confluence, Productboard, Miro or equivalent for requirements management, system design, and API testing.

• Security: Familiarity with security best practices (HIPAA knowledge desirable but not essential)

Expected start date: December/January

Important Notice: OAK'S LAB communication, including interview requests and job offers, are only sent from an "@oakslab.com" or "@oaks-lab.com" email addresses (e.g., john@oakslab.com or john@oaks-lab.com). Any message from a different email domain is not associated with OAK'S LAB. We will never ask for payment information or banking details via email, phone, or any other communication channel during the interview process. If you receive messages using our name, domain, or brand assets in an attempt to impersonate us or act on our behalf, do not engage. Instead, report it to Econsumer.gov at https://econsumer.gov/ (if you are in the EU), Federal Trade Commission (FTC) at https://reportfraud.ftc.gov/, or the Securities and Exchange Commission (SEC) in case of investment fraud at https://www.sec.gov/tcr (if you are in the US).