offpeak

Vodafone

Fraud&Investigation Lead

Glasgow, Scotland, United Kingdom (city only)
Dundonald, Northern Ireland, United Kingdom (city only)
Birmingham, England, United Kingdom (city only)

On-site

First seen by offpeak October 22, 2026

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What you’ll do

The Fraud/Investigation Lead focuses upon the detection, investigation and prevention of fraudulent and security related transactions occurring both internally and / or externally. They are recognised as a specialist in fraud prevention, detection and investigation maintaining fraud policies, providing expert support and guidance on fraud and investigations within the market.Typically reports to the Senior Fraud/Investigation Manager.

Who you are

* As a recognised specialist in fraud and Investigation, advises the local market on prevention, detection and investigation of fraud;

* Has an in-depth understanding of fraud, prevention, detection and investigation, therefore delivers clear advice and counsel to stakeholders across the business;

* Uses best practice knowledge and experience to improve Vodafone�s fraud prevention, detection investigation processes and services;

* Demonstrates strong communication and diplomacy skills, working collaboratively across the fraud and investigation function to ensure fraud and investigation policies are well understood across the business;

* Direct responsibility for conducting investigations, supporting local market investigations providing guidance, monitoring alerts, and recording and reporting all incidents;

* May provide informal guidance to junior staff.�

Not a perfect fit?

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.

What's in it for you

We want you to feel happy and fulfilled at work, without compromising the other things in life that matter to you. There are lots of ways we support this, including hybrid working and generous parental leave. You'll also get four Spirit Days a year to focus on your personal development and wellbeing, plus a host of other great benefits too.

Who we are

You may have already heard of Vodafone - We're a leading Telecommunications company in Europe and Africa. But what you might not know is that we are continuously investing in new technologies to improve the lives of millions of customers, businesses and people around the world, creating a better future for everyone.

As part of our global family, whether that's Vodafone, Vodacom or _VOIS, you'll feel a sense of pride and purpose as you contribute to our culture of innovation. We pursue equality of opportunity and inclusion for all candidates through our employment policies and practices. We recognise and celebrate the importance of diversity and inclusivity in our workspace and we do not tolerate any form of discrimination especially related to but not limited to race, colour, age, veteran status, gender identification, sexual orientation, pregnancy, ethnicity, disability, religion, political affiliation, trade union membership, nationality, indigenous status, medical condition, HIV status, social origin, cultural background, social, or marital status.

Together we can.