System Consultant

GENESIS HEALTHCARE SYSTEM
 

In order to fill our Mission of serving our community by helping each person achieve optimal health and well-being by providing compassionate, exceptional, and affordable healthcare services, all employees of Genesis HealthCare System must be committed to living the Genesis Mission and Genesis values of Compassion, Excellence, Integrity, Team, and Innovation. All employees must regard themselves as an ‘owner’ of Genesis and keep our patients at the center of everything we do - always. 

Position Details:

Work Shift:

Scheduled Weekly Hours:

Department:

Overview of Position:

ESSENTIAL DUTIES

1. Promotes Genesis Healthcare System Culture of Excellence and quality service through teamwork, respectful communication, maintenance of a professional environment, partnership with those we serve, and anticipation of patient/ customer needs.

2. Provides support and assistance to co-workers and other departments, individuals and groups.

3. Extract, analyze, and interpret operational data from Epic and other systems.

4. Develop dashboards and visualizations to support department performance tracking.

5. Monitor key performance indicators (KPIs) such as turnaround times, modality utilization, and staffing metrics.

6. Maintain department-wide calendars, including Imaging admin on-call.

7. Prevent scheduling conflicts and ensure timely communication of meeting logistics.

8. Draft and distribute communications on behalf of department leadership.

9. Organize and facilitate Radiation Safety Committee meetings, prepare agendas, take minutes, and ensure follow-up on action items.

10. Maintain bulletin boards and department webpage with current updates and recognition efforts.

11. Plan and execute staff appreciation events, including Radiology Tech Week.

12. Coordinate interviews and assist with onboarding for new hires.

13. Manage departmental credit card usage and reconcile expenses.

14. Maintain department scorecard and traveler spreadsheet.

15. Create presentations and spreadsheets to support operational decisions.

16. Manage scheduling for leadership, modality teams, vendors, and organizational meetings.

17. Assist in contract workflows including creation, redlining, and system entry.

18. Coordinate employee recognition, department communications, and policy updates.

19. Serve as a liaison between Imaging and other hospital departments to support service line operations.

20. Performs other functions as assigned.

QUALIFICATIONS

1. Bachelor’s Degree in related clinical/business field or equivalent experience required.

2. Excellent organizational skills.

3. Exceptional written and verbal communication skills and ability to communicate technical information to a diverse group of people.

4. Excellent computer skills and knowledge of computer software, including programs such as Word, Excel and PowerPoint.

5. High degree of proficiency with data bases, spreadsheets, statistical analysis and other applications used by Genesis (i.e. Crimson, MCCM, Epic, etc.)

6. Knowledge in preparing reports and data mining for information for physicians, departments and organizational scorecard.

7. Ability to use discretion in handling confidential and politically sensitive information.

8. Excellent interpersonal, decision-making, analytical facilitation, conflict resolution and investigative skills.

9. Ability to work independently and under pressure in a complex and changing working environment.

PATIENT CENTERED CARE & BEHAVIORAL EXPECTATIONS

1. Living the Genesis Mission, Vision and Values:

• Performs work in a manner that is quality focused.

• Treats patients, co-workers, visitors and volunteers with courtesy, compassion, empathy and respect.

• Results oriented and focused on achievement of objectives.

• Acknowledges and responds to the diversity of people and the situation.

• Encourages peers (others) to be owners of change.

• Always makes the effort to anticipate and exceed customer needs and expectations.

• Possesses the ability to engage others with patience and understanding.

• Acts in a manner that creates positive first and lasting impressions.

• Demonstrates the ability to own issues until they are resolved.

2. Patient Centered Care (patients/families, physicians, co-workers, all other internal/external customers)

• Introduces self and role…connects with everyone.

• Communicates effectively (i.e. advising others of actions, pertinent information, time durations, etc.) and asks for feedback.

• Asks for and anticipates needs and concerns of others.

• Maintains a positive work environment for staff and a healing environment for patients (i.e. safe, clean, quiet, etc.)

• Maintains the dignity and privacy of each person; manages confidential/sensitive information appropriately.

• Responds to requests in an appropriate and timely manner.

• Exits patient/customer encounters courteously, asking if there are additional needs that can be addressed.

3. Promotes Patient and Employee Safety

• Demonstrates safe Patient Handling (i.e. transfers, transport, care administration, nutrition, medication, etc.)

• Demonstrates safe Materials Handling (i.e. appropriate use and disposal of chemicals, infectious wastes, etc.)

• Demonstrates appropriate knowledge of Infectious Disease precautions and use of proper protective equipment

• Demonstrates Slips/Trips and Falls Awareness.

• Actively contributes to maintaining a safe, clean and quiet environment.

WORKING CONDITIONS/PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Works in an office environment. May need to travel to other Genesis locations.

2. Answers telephone calls, uses personal computer and other business machines extensively, which requires the ability to apply finger dexterity. Individual bends, reaches, pushes and pulls file drawers to file records and reports.

3. Regularly lift or move up to 10 pounds, frequently lift or move up to 25 pounds and occasionally lift or move up to 50 pounds.

4. Vision abilities required include up close vision, peripheral vision, depth perception and the ability to adjust focus.

This description reflects in general terms the type and level of work performed. It is not intended to be all-inclusive, nor portray the specific duties of any one incumbent.

Thank you for your interest in employment at Genesis. Genesis is committed to being an equal opportunity employer. Selection of applicants for employment is based only on qualifications and the requirements of a specific job.