Medical Office Assistant (MOA) Respite to Recovery

About Radius Community Health & Healing (formerly Boyle McCauley Health Centre)

Radius Community Health & Healing provides interdisciplinary, team based, integrated, comprehensive, and person-centered primary health care for vulnerable Edmontonians with complex needs.
 Through primary care and health promotion, Radius Community Health & Healing improves the quality of life and well-being of populations and individuals who face multiple barriers to accessing health services. Radius achieves this by providing the highest standard of evidence-informed and client focused inter-professional care. We collaborate with our clients to address the broad determinants of health.

Job Description

Medical Office Assistant for the Radius Community Health and Healing’s Respite to Recovery (R2R) program (in collaboration with a partnering shelter), which serves individuals experiencing homelessness who are ill, but medically stable enough to temporarily convalesce in a shelter/transitional housing setting with medical supports.

Key Responsibilities

• General reception duties include greeting clients, answering phones, and checking messages. 
• Ensures maintenance of schedule by checking in each client
• Keeping client demographics up to date
• General clerical duties include keeping inventory of and ordering office supplies, preparing invoices, scanning and mailing documents
• Assists the Charge Nurse/Supervisor with data collection and compiling statistics.
• Schedule, confirm and coordinate appointments including notification of clients and arranging transportation to same
• Stock up and set up treatment rooms as required
• Take client vitals as required
• Working as part of an interdisciplinary team
• Assisting nursing staff with various duties as requested/required (e.g., client laundry, cleaning rooms, etc.)
• Work co-operatively with partnering shelter’s staff and management while following the partnering shelter’s guidelines and policies

Qualifications 

• Completion of a recognized Medical Office Assistant certificate program
• Experience working with marginalized populations.
• Clear criminal record and vulnerable sector check
• Current CPR certification
• Strong computer proficiency

Skills and Competencies

• Supports a respectful workplace.
• Able to balance numerous demands and conflicting priorities.
• Ability to work co-operatively within an interdisciplinary team.
• Ability to demonstrate flexibility in organizing work.
• Excellent verbal and written communication skills
• Ability to multi-task
• Must be able to operate within a harm reduction model of care.

Benefits

At Radius, we’re committed to enhancing our employees' well-being with a comprehensive benefits package designed to support both personal and professional growth. Radius offers:

• Employee Assistance Plan (EAP): All employees have access to confidential counseling and access to a wide range of resources for personal and professional challenges. Our EAP is here to support your overall well-being.
• Benefits available to all permanent, full-time employees after a defined waiting period:
• Comprehensive medical, dental and vision benefits: Premiums are fully covered by Radius
• Long-Term Disability, Life Insurance, Accidental Death and Dismemberment, and Critical Illness Coverage: Mandatory enrollment, employees are responsible to pay premiums.
• Lifestyle Spending Account: Wide variety of options available to spend an annual allowance
• Group Retirement Savings Plan

Equal Opportunity Employer

Radius Community Health and Healing is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment where all employees are respected and valued. We do not discriminate on the basis of race, color, ethnicity, national origin, gender, gender identity, sexual orientation, age, disability, religion, marital status, veteran status, or any other characteristic protected by applicable law. We encourage individuals from all backgrounds to apply and join our team, and we are committed to providing equal opportunities for all qualified applicants. Accommodations for applicants with disabilities will be provided upon request.

Land Acknowledgement

Radius respectfully acknowledge that we are located within Treaty 6 territory, and Metis Nation of Alberta Region 4. We acknowledge this land as the traditional home for many Indigenous Peoples including the Cree, Blackfoot, Metis, Nakota Sioux, Dene, Saulteaux, Anishinaabe, Inuit, and many others whose history, languages, and cultures continue to influence our vibrant community.