Associate Director, Technology Risks - Divisional Controls (T&EO COO)

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The Associate Director, Divisional Controls is a common point of expertise and provides first line controls, compliance and risk assurance support to management of their aligned business. This role is critical in driving risk and controls awareness, understanding, and change to create a centre of excellence for controls including the uplift of NAB’s controls infrastructure.

The role is responsible along with the Technology Risk Management team for identifying, assessing, and managing technology risks across infrastructure, applications, cloud, data, cybersecurity, third‑party services, and emerging technologies.

The role assists management to develop adequate systems and controls to identify, assess, quantify and manage the risks in the relevant business.​

This role will be specifically aligned to the Technology & Enterprise Operations (T&EO) Chief Operating Office (COO) and Enterprise Technology teams.

MAIN RESPONSIBILITIES

• This role is responsible for working proactively in a team supporting a business area in its execution of risk management accountabilities. ​

• The tasks or activities for which this role is responsible each day are set out in the Enterprise Controls service catalogue and revolve around operational and compliance event management, change risk management, remediation and response and risk/obligation profiling​

• Operational risk and impact assessment and change within the Division.​

• Compliance obligation monitoring and obligation assessment completion support​

• Advising business leaders on the application of the operational risk and compliance management framework to evaluate risks in order to achieve business outcomes.​

• Engaging and managing senior stakeholders to implement and improve business systems and processes through the use/integration of the risk and compliance framework.​

• Working with the business to implement systems and controls to manage the requirements of operational risk and compliance policies which apply to the business.​

• Risk profiling: assisting to identify key risks and design of indicators to monitor, input into Divisional Risk Setting Statements as relevant.​

• Designing controls: assisting to identify the right key controls to mitigate key risks and obligations applicable to the business in partnership with the specialist controls.​

• Providing guidance on risk and control items including Subject Matter Expertise for the following: Risks, Obligations Events, Change, and related Policies; Remediation action plans to address any control design or operating effectiveness gaps; Requisitions on Management attestations, ensuring evidence is consolidated at a Sub-Divisional level; Relevant Risk Management Forums and/or other risk related committees as required.​

• Developing and maintaining compliance plans which are ultimately owned by the EGM in consultation with risk and compliance partners.​

• Completing compliance obligations assessment.​

• Engaging the relevant Enterprise Controls communities for expert assistance as appropriate.​

• Providing business specific input and context to: Risk deep dive reviews; Internal Audit reviews; Assurance reports; Action plans for ineffective operational controls.​

• Uplifting risk management maturity, culture and practices.​

• Assisting in regulatory responses and regulatory engagement matters.​

• Providing strategic guidance to the team on scope and approach for testing of controls​

• Assisting in regulatory responses and regulatory engagement matters.

• Fulfil other tasks as assigned by your People Leader and/or authorized representative of NAB Vietnam from time to time. 

Essential capabilities​

• Excellent time management and ability to multi-task and adapt to changing priorities.​

• Proven ability to perform and coach within in a high performing team.​

• Practical approach to solving issues with strong commercial acumen.​

• Exposure to the operations and/ or technology teams and the challenges that they face.​

• Strong written and verbal communication skills.​

• Ability to influence colleagues to take action to strengthen outcomes for colleague and customers.​

• Senior stakeholder engagement​

• Curiosity and an interest in problems

YOUR SKILLS AND EXPERIENCE   ​

• 7+ years’ experience in technology risk management.​

• Relevant risk and control/compliance certification.​

• Experience in first line supporting a line of business for Technology and Operations functions.​

• Comprehensive knowledge of risk management and compliance disciplines.​

• Knowledge of relevant industry standards desirable.​

• Proven ability to perform in a high performing team

• Broad understanding across key across multiple technology areas such as:

  • IT Infrastructure & Platforms  

  • Network & Connectivity

  • Cloud Technologies (IaaS / PaaS / SaaS)

  • Identity & Access Management (IAM)

  • Applications & Software Systems

  • Software Development & DevOps

  • Databases & Data Platforms

  • Data Management & Privacy

  • Cybersecurity Operations

  • Endpoint & Workplace Technology

  • Third‑Party & Vendor Technology Risk

  • Enterprise Systems (ERP / Core Platforms)

  • IT Operations & Change Management

  • Business Continuity & Disaster Recovery

  • Emerging Technologies (AI, RPA, IoT)

  • IT Governance & Compliance

THE BENEFITS AND PERKS  

We appreciate and reward our colleagues who do great work every day - from excelling for our customers, to taking ownership of an issue to get it resolved. Here's how we support our people with a range of exclusive benefits.  

1. Generous compensation and benefit package  

• Attractive salary  

• 20-day paid annual leave and 7-day paid sick leave  

• 13th month salary and Annual Performance Bonus  

• Premium healthcare for yourself and family members  

• Monthly allowance for team activities  

• Premium welcome kit and occasional gifts of appreciation  

• Extra benefits on your work anniversary  

2. Exciting career and development opportunities  

• Large scale products with modern technologies in banking domain  

• Clear roadmap for career advancement in both technical and leadership pathways  

• Access to digital learning platform such as Udemy  

• Consistent and high-quality leadership training through the Distinctive Leadership program (DLP)  

• Specialist capabilities and accreditations in key skill areas such as Cloud Engineering, Digital, Data, Security and SREs (Site reliability engineers)  

• Sponsored English course with native teachers  

• Opportunity for training in Australia  

3. Professional and engaging working environment  

• Hybrid working model and excellent work-life balance  

• State-of-the-art & modern Agile office  

• Food and beverages in the office pantry  

• Employee Assistance Program to improve your physical and mental health  

• Annual team activities and company events  

• A solid and talented team behind you - great people who love what they do  

A DIVERSE AND INCLUSIVE WORKPLACE WORKS BETTER FOR EVERYONE  

We know that our people make us who we are. That's why we have built a culture of respect - where everyone feels valued and appreciated for being their true authentic selves at NAB. With our focus on inclusion and diversity, and in partnership with our Employee Resource Groups, NAB is a place where First Nations colleagues, colleagues of all genders, sexualities and ages, carers and colleagues with disability, and colleagues from all cultures, races and religions have the opportunity to thrive, connect and grow.  

We are intent on providing an environment where you can work your way. Ask about our many flexible work options and please let us know if we can provide any adjustments throughout the recruitment process.  

CLOUD-FIRST  

NAB is undergoing an exciting "Cloud First" technology transformation by taking advantage of the latest tools and techniques used by leading technology and digital companies globally. But it's not just about the Tech, we are also investing heavily in our people, so if you have an appetite to learn, grow and elevate others around you, this is the place for you!  

If this excites you, let's have a chat over a cup of coffee! 

It's more than just a career at NAB!

We believe in people with people and dreams, and we want you to achieve your aspirations. More than just a career, NAB Vietnam offers you a flexibility to balance your work - life, the opportunity to grow as professionals, people and a complete set of well-being offerings. If you have an appetite to learn, grow and elevate others around you, this is the place for you.

IT'S MORE THAN MONEY

We naturally also provide a very competitive remuneration package but a career with us is about a lot more than money. We believe in people with ideas and dreams, and we want you to achieve your aspirations. We will work together to deliver exceptional products and outcomes that push the limits of our own aspirations. Our passion for creating value and exceeding our customers' expectations means we are constantly striving to redefine our standards of excellence. You will have our backing to develop and our encouragement to explore, realize and reach your full potential.