Floor Care Technician l

Primary Responsibility / Summary

The Floor Care Technician plays a vital role in ensuring contract compliance by adhering to Statements of Work (SOWs) across multiple sites. This position supports the organization’s commitment to cleanliness and safety by performing high-quality floor and carpet maintenance for both internal and external customers. Through consistent service delivery, the Floor Care Technician helps maintain Goodwill’s reputation and fulfills key contractual obligations. Aligned with Goodwill’s mission, this role also contributes to creating meaningful employment opportunities for individuals with disabilities and other barriers to employment.

Essential Duties & Responsibilities

Floor and Carpet Care

• Strip, wax, buff, and refinish various hard surface floors (e.g., VCT, terrazzo, tile) to maintain cleanliness and appearance.
• Operate floor care equipment such as burnishers, auto scrubbers, and buffers safely and effectively.
• Perform carpet care tasks including hot water extraction, bonnet cleaning, and spot removal.

Surface and Detail Cleaning

• Conduct high dusting of vents, lights, ledges, and other elevated surfaces to ensure a dust-free environment.
• Clean interior and exterior windows using appropriate tools, techniques, and cleaning agents.
• Perform additional cleaning duties as assigned by the supervisor to support overall facility cleanliness.

Safety and Compliance

• Ensure safe work practices by consistently following all safety protocols and using required personal protective equipment (PPE).
• Handle and store cleaning chemicals in accordance with safety standards and manufacturer instructions plus adherence to SDS sheets and both OSHA and CALOSHA requirements.
• Inspect and maintain cleaning equipment to ensure proper functioning; promptly report malfunctions or required repairs.

Communication and Documentation

• Communicate effectively with supervisors and team members to coordinate cleaning schedules and prioritize tasks.
• Maintain accurate records of work performed, equipment maintenance, and supplies used.

Travel Requirements

• This position requires travel using a company vehicle 50% to 75% of the time.  A valid driver's license and state-required auto insurance are necessary.  Driving record must be acceptable to the company’s vendor.
• Reports daily to a central location and travels to various Goodwill sites and contracted locations—including Air Force Bases, Army Reserve Centers, retail stores, and commercial facilities—to perform floor and carpet maintenance. Use of a personal vehicle may be occasionally required.

Pre-Employment Testing

• Drug Screen
• Background Check
• Employment Verification
• Live Scan
• MVR
• Base clearance as needed