Cross Border Talents
German Customer Advisor | Thessaloniki Greece - GRE1
Thessaloníki, Central Macedonia, Greece (city only)
On-site
First seen by offpeak October 22, 2026
See your drive time Apply on Cross Border Talents's site
At the moment Cross Border Talents is looking for German speakers to work in Thessaloniki, Greece. Are you interested in moving abroad?
Your Role as a Customer Advisor:
- Grant the best experience to the customer by representing a world wide brand;
- Respond and record consumer inquiries/questions raised through digital comunications for customers;
- Maintain Accurate data input of consumer inquiries, questions, and feedback on the customer services database;
- Ensure Client complaints are dealt with and logged in line with the company’s complaints escalation policy;
- Ensure all support calls and (when applicable) emails are answered and resolved within the agreed SLAs and logged appropriately;
- Troubleshoot through the use of open questions, support documents, and system training;
- Offer recommendations to common problems or frequently asked questions.
Requirements
Requirements for the Customer Advisor:
- High School Diploma or Higher
- Native/Fluent German;
- Good level of English, C1;
- Writing speed: 20 words per minute
- Active Listening
- Good Problem Solving Skills
- Strong troubleshooting skills
Benefits
Cross Border Talent's Offer:
- Paid travel Expenses;
- Accommodation in a hotel for the first 14 days, while at the same time there will be a company looking for a house according to your expectations;
- Renewable contract of 12 months;
- Private Health insurance provided to all employees by the client
- Attractive Salary with performance bonus;
- Working hours: 40h per week = is 8 hours per day / 5 days a week;
- Greek lessons
- Free Real Estate Agency Fee