Community Health Worker

Overview

With compassion and commitment, Community Health Workers embody the Legacy mission of making life better for others. They do this by supporting and educating patients on how to navigate the healthcare system, conducting outreach, and actively participating in the development of individual patient goals. Our Community Health Workers are advocates not only for our patients, but also for the health and well-being of the entire community.

Responsibilities

• Supports individuals, families, and communities in connecting to and navigating the healthcare system.

• Collaborates with a multidisciplinary team to help patients stabilize and improve their overall health.

• Acts as a bridge between the community and health/social service systems.

• Serves patients with complex medical, mental health, and/or substance use needs.

• Brings expertise and/or experience in public health and working with local communities.

• Often shares language, cultural background, socioeconomic status, or life experiences with the population served.

• Builds trusting relationships as a frontline public health worker and community advocate.

• Facilitates access to care and improves the quality and cultural responsiveness of service delivery.

• Meets patients in a variety of settings, including clinics, hospitals, homes, and community locations.

Qualifications

Education: 

• High school diploma or GED required.
• Community Health Worker training preferred.
• College Degree or any combination of equivalent education and experience preferred.

Experience: 

• Two years’ experience in healthcare, community-based outreach, social work, mental health, disability care, or education. 
• “Lived experience” with local health, education, human services, childcare, or disability services organizations preferred.
• Experience with documenting for billable services in an electronic health record preferred.
• Bi-lingual language skills preferred.

Knowledge /Skills:

• Cultural knowledge and sensitivity to the population being served. Intended to represent the population they serve while being culturally competent.
• Demonstrates sensitivity to cultural and individual differences in communities.
• Basic medical knowledge including the ability to recognize social and medical risk factors and chronic disease conditions.
• Comfortable working with people with mental illness.
• Ability to work collaboratively with patients, listening to, implementing, and advocating for their treatment suggestions.
• Excellent English written and verbal skills.
• Ability to motivate others.
• Ability to engage and work collaboratively with others, including patients, patient families, clinical team members and community resources.
• Demonstrated self-motivation and the ability to work independently.
• Ability to work with people from diverse backgrounds and experiences.
• Ability to openly address and acknowledge issues of substance use and mental illness.
• Keyboard skills and ability to navigate electronic systems applicable to job functions.

Licensure

• Valid driver’s license required. 
• Community Health Worker (CHW) certification required.  
• BLS for Healthcare Provider certification from the American Heart Association required.

Pay Range

Our Commitment to Health and Equal Opportunity

Our Legacy is good for health for Our People, Our Patients, Our Communities, Our World. Above all, we will do the right thing.

If you are passionate about our mission and believe you can contribute to our team, we encourage you to apply—even if you don't meet every qualification listed. We are committed to fostering an inclusive environment where everyone can grow and succeed.

Legacy Health is an equal opportunity employer and prohibits unlawful discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion or creed, citizenship status, sex, sexual orientation, gender identity, pregnancy, age, national origin, disability status, genetic information, veteran status, or any other characteristic protected by law.

To learn more about our employee benefits click here: www.legacyhealth.org/For-Health-Professionals/careers/benefiting-you