Internal Communications Coordinator

Overview:

RMIT Vietnam is looking for an Internal Communications Coordinator to help bring our employee communications to life. Working closely with the Senior Communications Business Partner, you’ll create engaging content across multiple channels, support stakeholders with communications advice, and help connect our people with RMIT’s purpose, priorities and impact across Vietnam and globally.

Portfolio: Candidates are encouraged to include a portfolio or examples of relevant communications work with their application. This may also be requested at a later stage of the selection process.

In line with our current recruitment and selection guidelines, this role is open to Vietnamese candidates only.

Expected start date: at the earliest available opportunity.

WHY JOIN RMIT VIETNAM?

At RMIT Vietnam, international exposure meets real-world impact through strong industry and government collaboration. Working at RMIT means building a meaningful career while creating impact in a high-performing environment.

Further insight into our mission, impact and global connections is available in the RMIT Vietnam Profile.

WHAT WE OFFER

• Competitive gross remuneration package for candidates.
• 13th month Tet bonus
• Private Health insurance for you and your family, plus Personal Accident Insurance
• 20 days annual leave, sick leave, volunteer leave and public holidays (Christmas break and Tet Holidays)
• Professional development and career advancement
• Access to state-of-the-art facilities and resources
• A vibrant and diverse campus life and more!

POSITION SUMMARY

Reporting directly to the Senior Communications Business Partner, the Internal Communications Coordinator will support the delivery of the University’s communications to employees in Vietnam. This position will work closely with the Senior Communications Business Partner to deliver and measure impactful internal communications that contributes to the overall RMIT strategy.

The position will require engagement across the University, well planned and written creative content and visuals, advising stakeholders on content creation and communications counsel, coordinating delivery across multiple channels and reporting for stakeholder engagement and continuous improvement.

Our employees are what makes RMIT such a fantastic University, and so it is critical we foster the passion and engagement of our staff and help them connect the red thread of their work to our purpose and impact globally.

The position will work alongside other functions in the University Communications team to share information and collaborate – both across teams and campuses in Vietnam, and with our Internal Communications colleagues in Australia.

KEY ACCOUNTABILITIES SUMMARY

• Develop and maintain strong collaborative relationships with professional and academic stakeholders in the University across global campuses. Support the Internal Communications team and the wider University Communications team in delivering communications campaigns that align with the Internal Communications Strategy
• Build regular reports to check success against metrics for all channels, including staff feedback, and look for continuous improvements throughout the cycle.
• Understand the value of employee engagement and the need to prioritise the leadership team as key stakeholders to help cascade the RMIT Vietnam strategic narrative
• Work with and brief University Events team in the delivery of effective online, offline and hybrid staff engagement events

Communications Development and Delivery

• Own all existing internal communications channels, including development of content and graphics, and continually monitor and report to look for improvements to the employee experience
• Develop creative content for communication campaigns, messages, stories, slide packs, cheat sheets, Q&A, speeches etc in a timely manner, of high quality and to stakeholder expectations.
• Develop internal communication campaigns together with the internal comms team both locally and globally.
• Provide advice to the Senior Communications Business Partner regarding employee issues and opportunities for communications outcomes and solutions.
• Work collaboratively with specialists across the UniComms team to ensure a shared outcome.
• Ensure all internal communication content on University channels are accurate, effective, culturally sensitive, accessible, and conform to RMIT’s communications and branding guidelines.
• Create and publish updates for staff and students in the event of an Incident Management Team (IMT) or other incident comms.

Other duties commensurate with the scope of the role

Key Selection Criteria

• A tertiary qualification in professional communication, public relations, and corporate communication.
• At least two years of experience working in a communications environment, with a background in coordinating and delivering communications projects and campaigns across multiple channels, multiple audiences for multiple-level stakeholders.
• Excellent communication skills, both written and oral, in English and (an advantage) in Vietnamese, being able to tell compelling stories and communicate with employees. Must have sound professional writing and editing skills and a keen eye for detail.
• Strong organisational and planning skills, along with good stakeholder management and relationship building skills.
• Ability to collect, analyse and synthesise information into context and deliver solutions.
• A good team player with ability to work effectively in teams or autonomously.
• Appointment to this position is subject to passing a mandatory check.
• Ability to display appropriate behaviours in line with the position, RMIT Values and RMIT Leadership Model.

For full details of the accountability, please refer to the Job Description.

HOW TO APPLY

To be considered for this role, it is mandatory to submit both a resume and a cover letter. Please click on the 'Apply' link provided in this Job Ads to initiate the application process.

Applications will be reviewed on a rolling basis, and the University reserves the right to appoint prior to the closing date.

Compliance Requirements

All academic appointments at RMIT Vietnam must meet University and local regulatory requirements, including English proficiency, background checks, and (for international candidates) eligibility for a work permit. 

English is the language of teaching and communication at RMIT Vietnam. For this role, the minimum requirement is IELTS (General) with a score of at least 6.0 (or equivalent, as outlined in the Recruitment, Selection and Onboarding Guidelines). 

Further guidance will be provided during the recruitment process.

RMIT UNIVERSITY COMMITMENT

RMIT is committed to the rights of students and staff to be safe, respected, valued, and treated as equal in their place of study and work. All staff are expected to share this commitment and contribute to a safer community. While carrying out their role, staff are in a position of trust with students. Staff have a duty of care to report wellbeing concerns about students through the designated channels and uphold the code of conduct. RMIT Vietnam expects all staff members to comply with its Code of Conduct, policies and procedures, which relate to legal and regulatory requirements and our ways of working.

IMPORTANT NOTICE:

• Please ensure that your application is submitted through our Workday system on the RMIT Careers page. We do not accept applications through other means.
• RMIT Vietnam will never request any fees or payments during the application process. Be vigilant about scams asking for payment to apply.

For any questions or support, feel free to reach out to our Talent Acquisition team at nhu.tranngocquynh@rmit.edu.vn

#RMITVietnam

Applications Close:

RMIT University Vietnam (RMIT Vietnam) is a campus of RMIT University. RMIT Vietnam is creating an innovative research, teaching and learning culture. We are committed to providing internationally recognised high-quality education and professional training for our students, clients and members of the community.  As an internationally recognised Australian university based in Asia, RMIT Vietnam is assisting in the development of human resources capability in Vietnam and the region.

https://www.rmit.edu.vn/about-us